20.500.12556/DKUM-68927 Does grade level matter for the assesment of business process management maturity? Ali je delovno mesto pomembno za presojo zrelosti menedžmenta poslovnih procesov? The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI) for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally. Namen tega prispevka je narediti in testirati praktično aplikacijo za presojanje zrelosti menedžmenta poslovnih procesov na dveh različnih ravneh (na menedžerski in strokovni ravni) v organizaciji. Konceptualni okvir za to raziskavo vključuje izdelavo indikatorja zrelosti poslovnih procesov za šest procesnih področij, tj. strateško, dokumentacijsko, optimizacijsko, implementacijsko, izvedbeno in nadzorno. Za primerjalno analizo zrelosti menedžmenta poslovnih procesov smo uporabili indikator zrelosti poslovnih procesov, in sicer v okviru posamezne organizacije in sektorja. management business process models strategy optimization execution control management poslovni proces modeli strategija optimizacija izvršba kontrola true false true Angleški jezik Slovenski jezik Znanstveno delo 2017-11-13 14:45:12 2017-11-13 14:45:55 2022-08-01 16:29:14 2019-07-11 17:15:22 2016 0 0 str. 3-11 št. 2 Letn. 62 2016 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 0547-3101 005 751364 23180262 10.1515/ngoe-2016-0007 0547-3101 URN:SI:UM:DK:J2FCATWU Nase_gospodarstvoOur_economy_2016_Gabryelczyk_Does_Grade_Level_Matter_for_the_Assessment_of_Business_Process_Management_Maturity.pdf Nase_gospodarstvoOur_economy_2016_Gabryelczyk_Does_Grade_Level_Matter_for_the_Assessment_of_Business_Process_Management_Maturity.pdf 1 0BE591E386A83EF4E166F81612C354CF 92b26edd3676f9b5024705d26c2ae0f430c35b079d8ae6ea6fcc94cfd5f86048 7cf23d46-7c0f-11eb-bb7a-00155d0001ca 20.500.12556/dkum/dd6c2f74-3f90-428a-ac03-a2b5d4e1d45f https://dk.um.si/Dokument.php?lang=slv&id=120197 https://www.degruyter.com/view/j/ngoe.2016.62.issue-2/ngoe-2016-0007/ngoe-2016-0007.xml 1 https://dk.um.si/Dokument.php?lang=slv&id=120196 Ekonomsko-poslovna fakulteta Naše gospodarstvo 0 0 0