20.500.12556/DKUM-69353 Practical applications of quality tools in Polish manufacturing companies Praktična uporaba orodij kakovosti v poljskih proizvodnih podjetjih Background and Purpose: Modern companies have found themselves in a situation where the ability for the dynamic adaptation to the changing market conditions is a key competitive advantage. Therefore they are continually searching for intensive ways of improvement of their processes and products. The basis for the implementation of such strategy is the efficient use of information resources. In quality management, appropriate tools and techniques equip decision-makers with information, necessary to take: correction, corrective, preventive, and finally – improvement actions. Design/Methodology/Approach: The paper presents the results of the survey, conducted on a representative sample of manufacturing companies in Great Poland (region of Poland). The main goal of the survey was to ascertain, from the quality assurance perspective, what kind of problems, at which stage of production process are the most frequent and what kind of quality tools and techniques are used by practitioners for their solutions. Furthermore, the respondents evaluated the importance of appearing problems as well as the effectiveness of used tools. Results: The results of the survey show that quality tools are most frequently implemented at the manufacturing phase of the production process, then at the production set-up stage and measurement phase. On the manufacturing phase example it was shown, which of the tools included in the survey, are effectively used for problem solutions, concerning the process inputs, process performance and management of the processes. Conclusion: The obtained results allow contradicting the thesis spreading quality tools universality. In the context of production process stages, some of them are oriented towards selected phases and, such as, may be effectively used by practitioners. Ozadje in namen: Sodobna podjetja so se znašla v položaju, ko je sposobnost dinamičnega prilagajanja spreminjajočim se tržnim pogojem ključna konkurenčna prednost. Zato stalno iščejo intenzivne načine za izboljšanje izdelkov in procesov. Osnova za uvedbo takšne strategije je učinkovita uporaba informacijskih virov. Pri upravljanju s kakovostjo se uporabljajo ustrezna orodja in tehnike da pripravijo odločevalcem informacije potrebne za korektivne in preventivne ukrepe in ukrepe izboljšanja. Zasnova/metodologija/pristop: V članku so prikazani rezultati raziskave izvedene na reprezentativnem vzorcu proizvodnih podjetij iz Velikopoljske regije. Osnovni cilj raziskave je ugotoviti kakšni problemi z vidika zagotavljanje kakovosti in v katerih fazah proizvodnega procesa so najbolj pogosti in katera orodja in tehnike kvalitete praktiki uporabljajo za njihovo reševanje. Ocenjevali smo tudi pomembnost ugotovljenih problemov in učinkovitost uporabljenih orodij. Rezultati: Ugotovitve raziskave kažejo, da se orodja kvalitete najbolj pogosto uvajajo v fazi izdelave v proizvodnem procesu, nato v pripravi proizvodnje in v fazi meritev. Na primeru faze izdelave smo pokazali katera obravnavana orodja se učinkovito uporabljajo za reševanje problemov, upoštevajoč vhod v proces, izvedbo in upravljanje procesov. Zaključek: Dobljeni rezultati nam dovoljujejo, da nasprotujemo tezi o univerzalnosti orodij kakovosti. Upoštevajoč faze proizvodnega procesa ugotavljamo, da so nekatera usmerjena predvsem na posamezne faze in so kat takšna lahko učinkovita v praksi. Poljska industrijska podjetja proizvodnja upravljanje organizacija proizvodnje kvaliteta true true true Angleški jezik Slovenski jezik Znanstveno delo 2018-01-10 13:47:56 2018-01-10 13:49:25 2022-08-01 17:21:26 2019-07-11 17:29:07 2014 0 0 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1318-5454 658.562 610909 283320320 10.2478/orga-2014-0014 1318-5454 URN:SI:UM:DK:PGGJZDGH Organizacija_2014_Starzyńska_Practical_Applications_of_Quality_Tools_in_Polish_Manufacturing_Companies.pdf Organizacija_2014_Starzyńska_Practical_Applications_of_Quality_Tools_in_Polish_Manufacturing_Companies.pdf 1 9F8FFD5BE113E2275FBC83D27E76B22F 689624cf90b9557d36823ee5452b7212d3e95bea2af0caad23d9b129d1533069 976b6b65-7c0f-11eb-bb7a-00155d0001ca 20.500.12556/dkum/9fd60f76-85f4-4234-a286-0f8bc74022eb https://dk.um.si/Dokument.php?lang=slv&id=121250 http://www.degruyter.com/view/j/orga.2014.47.issue-3/orga-2014-0014/orga-2014-0014.xml 1 https://dk.um.si/Dokument.php?lang=slv&id=121251 Fakulteta za organizacijske vede Organizacija 0 0 0