20.500.12556/DKUM-72688 Sistem prodaje vozovnic na slovenskih železnicah Ticket sales system on slovenian railways V današnjem konkurenčnem okolju se pritisk, ki ga čutijo vsa podjetja, da zadržijo svoje stranke (potnike) in pridobijo nove, neprestano veča. Ker zahteve strank seveda tudi postopoma naraščajo, morajo podjetja za ohranitev oziroma povečanje svojih tržnih deležev uskladiti strategije in se preusmeriti k osredotočenosti na stranke in njihove potrebe. Da bi postali konkurenčni in zadovoljili svoje kupce oziroma uporabnike storitev, je popestritev ponudbe ena temeljnih nalog uspešne prodaje. Za vožnjo z vlakom oz. s katerim koli javnim potniškim prometom, je potrebno imeti vozovnico, katere nakup mora biti čim bolj enostaven. Ugotavljamo, da je trenutni sistem prodaje vozovnic na Slovenskih železnicah potrebno nujno dopolniti z uvedbo sodobne elektronske prodaje vozovnic. Verjamemo namreč, da bi bila elektronska prodaja vozovnic na Slovenskih železnicah zelo pozitivna rešitev, tako za domače potnike kot tudi tujce, ki so takšne prodaje že vajeni. In today's competitive environment, the pressure that all companies feel to retain their customers (passengers) and gain new ones is constantly increasing. As customers' requirements of course also gradually increase, companies must coordinate strategies to maintain or increase their market shares and focus on focusing on customers and their needs. In order to become competitive and satisfy their customers or users of services, the enrichment of the offer is one of the basic tasks of successful sales. For traveling by train or by any public passenger transport, it is necessary to have a ticket, the purchase of which should be as simple as possible. We note that the current system of ticket sales on Slovenian Railways needs to be supplemented by the introduction of modern electronic ticket sales. We believe that electronic ticket sales on the Slovenian Railways would be a very positive solution, both for domestic passengers and for foreigners who are already used in such sales. Slovenske železnice potniški promet vozovnice elektronska prodaja vozovnic kartomat Slovenian Railways passenger transport tickets electronic ticket sales ticket machine true true false [S. Pejić] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2018-10-15 22:49:37 2018-12-03 12:00:29 2022-08-01 22:59:57 2019-07-11 19:27:19 2018 0 Celje 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 658.8 512959293 URN:SI:UM:DK:PUYX8KLL VS_Pejic_Suzana_2018.pdf VS_Pejic_Suzana_2018.pdf 1 454542A45649E43D37A24FB00F28B663 45a92bf195223872a42a56b3962f2afe7d86445a46831dc1dad35d44328d6e38 7a381df6-7c10-11eb-bb7a-00155d0001ca 20.500.12556/dkum/250ea097-8c3c-441c-82ce-045a852ec68f https://dk.um.si/Dokument.php?lang=slv&id=131087 Fakulteta za logistiko 0 0 0