20.500.12556/DKUM-73284 Osebna zavzetost za kakovost in varnost dela medicinskih sester Personal committment for the quality and safety of nurses´ work Izhodišča: Poklic medicinske sestre že nekaj let doživlja hudo kadrovsko pomanjkanje, kar posledično vpliva na kakovost zdravstvene nege in zadovoljstvo zaposlenih v zdravstveni negi. Osebna zavzetost vpliva na delo zaposlenih v zdravstveni negi tako z vidika oskrbe pacienta, izida zdravljenja kakor tudi z vidika zadovoljstva pacienta. Največje bogastvo v organizaciji so ljudje in njihove zmožnosti. Vlaganje v ljudi povečuje vrednost same organizacije in njenih zaposlenih. Namen: Opredeliti pojem zavzetosti in raziskati stopnjo zavzetosti zaposlenih v zdravstveni negi v njihovem delovnem okolju. Raziskovalna metodologija in metode: Zaključno delo je sestavljeno iz teoretičnega in empiričnega dela. V teoretičnem delu smo uporabili primerjalno metodo analize literature, pri čemer smo povzeli različna teoretična stališča, spoznanja in rezultate avtorjev. V empiričnem delu je bila uporabljena kvantitativna metodologija. Izdelali smo merski inštrument, ki je bil v našem primeru strukturiran anketni vprašalnik, sestavljen iz več vsebinskih sklopov. Anketa je bila izvedena v eni izmed slovenskih bolnišnic, v kateri je sodelovalo 205 zaposlenih v zdravstveni negi. Vsebinski deli zaključnega dela so bili testirani z vidika notranje konsistentnosti posameznega vsebinskega sklopa (Cronbach alfa). V analizi smo uporabili korelacijsko analizo, za primerjavo posameznih skupin med sabo pa smo uporabili analizo variance – ANOVA. Rezultati: Zavzetost za delo in pripravljenost za kakovost dela medicinskih sester sta povezani. Bolj zavzete medicinske sestre so tudi bolj naklonjene dejavnikom, ki jih povezujemo s kakovostjo dela medicinskih sester. Večja kot je samoučinkovitost, višja je zavzetost za delo, to pa vpliva tudi na večjo odprtost do sprememb. Bolj zavzete medicinske sestre so tudi bolj naklonjene dejavnikom, ki jih povezujemo z varnostjo dela medicinskih sester. Ugotovili smo, da so odnosi na delovnem mestu statistično značilno in pozitivno povezani tako z zavzetostjo, pripravljenostjo za uvajanje sprememb kot za uporabo orodij za zagotavljanje kakovosti in varnosti pacientov. Diskusija in zaključek: Zavzetost je rezultat interakcije na delovnem mestu. Tisti zaposleni, ki se na delovnem mestu bolje počutijo, bodo tudi bolj orientirani v prihodnost, bolj bodo odprti za novosti, predvsem pa bodo pogosteje uporabljali različna orodja in pristope za krepitev kakovosti dela zaposlenih v zdravstveni negi, ter bolj zavzeto skrbeli za varnost pacientov. Topic: The nursing profession has been facing a severe staffing shortage for a number of years, which consequently has an impact on the quality of medical care and on the satisfaction of healthcare workers. Personal commitment influences the work of healthcare employees from the perspective of patient care, the treatment outcome and furthermore from the patient satisfaction perspective. The greatest asset in the organization are people and their capabilities. The investment in people increases the value of the organisation itself as well as its employees. Objective: To define the concept of commitment and explore the degree of commitment of helthcare employees in their work environment. Research methodology: The final paper consists of a theoretical as well as an empirical part. In the theoretical part a comparative methodology of literature analysis was used, by which we have summarized various theoretical points of view, discoveries and results. For the empirical part a quantitative methodology was used. A structured questionnaire consisting of several content compounds was created as a measuring instrument. The research, in which 205 of the final paper were tested from the viewpoint of internal consistency of each content compound (Cronbach alfa). For the purpose of this analysis the correlative analysis was used, and a variance analysis (ANOVA) was conducted to compare individual groups. Findings: The enthusiasm and readiness for quality of nurses work are correlated. More enthusiastic nurses are also more inclined to the factors which we connect with the quality of nursing. The higher the self-efficiency, the bigger the enthusiasm, which all have an impact on the greater acceptance of change. More enthusiastic nurses are more inclined towards the factors connected with the safety of nursing. We have discovered that the relations at work are positively and statistically connected with commitment as well as with the readiness for implementing changes and furthermore providing quality and patient safety tools . Discussion and conclusion: Commitment is a result of interaction at a workplace. The employees who feel better at work will also be more future-oriented, more open for novelties, and will, above all, more frequently use different tools and approaches for strengthening the quality of health-care work, and take an (even more) eager care for the safety of pacients. Samoučinkovitost zadovoljstvo ravnanje z ljudmi interakcija na delovnem mestu občutek vrednosti. Efficiency enjoyment human care work environment interactions self-worth. true true false [S. Zorić] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2019-03-19 22:12:48 2020-01-13 12:22:05 2022-08-02 00:32:34 2020-01-14 03:12:34 2019 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5(043.2) 2558884 URN:SI:UM:DK:UCAGALN2 MAG_Zoric_Sanja_2019.pdf MAG_Zoric_Sanja_2019.pdf 1 D288848E8F7EF096EC095988B79FFA3B 30d3302c0809c0bb554d4e30eb728e3660f9cc8efab193c9cf67fbf4837bc94f a2b65391-7c10-11eb-bb7a-00155d0001ca 20.500.12556/dkum/2b389309-55e1-4808-84b3-d89a750cb6ca https://dk.um.si/Dokument.php?lang=slv&id=133117 Fakulteta za zdravstvene vede 0 0 0