20.500.12556/DKUM-73382 Čustvena inteligenca izvajalcev zdravstvene nege v osnovnem zdravstvenem varstvu spodnjeposavske in dolenjske regije Emotional intelligence in primary health care providers in the spodnje posavje and dolenjska region Izhodišča: Kako bomo v življenju delovali, se odzivali na prijetne oziroma na stresne situacije, je odvisno zlasti od naše osebnostne zrelosti in čustvene inteligentnosti. Z raziskavo smo želeli ugotoviti stopnjo čustvene inteligence izvajalcev zdravstvene nege v osnovni zdravstveni dejavnosti in njen vpliv na ocenjevanje medosebnih odnosov. Raziskovalna metodologija in metode: Raziskava je temeljila na kvantitativnem raziskovalnem pristopu, uporabljena je bila metoda deskripcije, sinteze in komparacije. Za zbiranje podatkov smo oblikovali anketni vprašalnik, ki smo ga oblikovali na osnovi pregleda domače in tuje znanstvene literature, stopnjo čustvene inteligence pa smo ocenjevali s standardiziranim vprašalnikom. V raziskavo je bilo vključenih 110 izvajalcev zdravstvene nege iz zdravstvenih domovih spodnjeposavske in dolenjske regije. Rezultati: Med anketiranimi izvajalci zdravstvene nege prevladujejo ženske (82,7%) z doseženo višjo/visoko strokovno izobrazbo (55,5%). 25,5% vseh anketiranih je starih med 20 in 30 let, 29,1 % jih ima do 10 let delovne dobe. Rezulatati izkazujejo povprečno oceno dosežene stopnje čustvene inteligentnosti 3,873, kar glede na povprečno vrednost 3, pomeni visoko razvito čustveno inteligenco anketiranih izvajalcev zdravstvene nege. Ugotavljamo majhno in pozitivno korelacijo med splošno čustveno inteligenco in oceno medosebnih odnosov (p=0,092). Diskusija in zaključek: Da se bomo v času hitrih sprememb znali in zmogli hitro prilagajati, ima ključno vlogo kontinuirano izobraževanje o čustveni inteligenci, saj je le ta za sposobnost ustrezne komunikacije s pacienti in sodelavci dokazano zelo pomembna. Genesis: One´s actions in life, responses to pleasant or stressful situations depend especially on one´s level of personal maturity and emotional intelligence. The goal of this research was to determine the level of emotional intelligence of the health care providers in basic health care and how it affects the assessment of interpersonal relationships. Research methodology and methods: The research was based on a quantitative research approach, and the methods of description, synthesis and comparison was used. For data collection a questionnaire was formed, which was based on a review of Slovene and foreign scientific literature and for assessing the level of emotional intelligence a standardized questionnaire was used. The study included 110 health care providers from the health centres of the spodnjeposavska and dolenjska regions. Results: Among the interviewed the dominant group were women (82.7 %) with a higher professional education (55.5%). 25.5% of all respondents are between 20 and 30 years old and 29.1% have up to 10 years of service. The results demonstrate that the average level of emotional intelligence achieved is 3,873. Considering that the average value is 3, we can observe that the achieved level of emotional intelligence of the health care providers is quite high. We deduce a small and positive correlation between a general level of emotional intelligence and the assessment of interpersonal relationship (p=0.092). Discussion and conclusion: The key role to being able to adapt quickly in this time of rapid change, plays continuous education on emotional intelligence because emotional intelligence has proven to be very important for the ability to communicate adequately with patients and colleagues. čustvena inteligenca čustva medosebni odnosi vseživljenjsko učenje komunikacija emotional intelligence emotions interpersonal relations lifelong learning communication true false false [V. Bahat Kmetič] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2019-04-03 08:39:21 2019-09-16 12:00:37 2022-08-02 00:39:56 2019-09-17 03:10:52 2019 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 159.942:614(043.2) 2515364 URN:SI:UM:DK:EQ99MMPY MAG_Bahat_Kmetic_Violeta_2019.pdf MAG_Bahat_Kmetic_Violeta_2019.pdf 1 AFEEF7A67AB6AB332BFB6D7CA67B8FA5 491656021a1ff2105d7844328fe3cb99355b77a524637bab84ba143462c37bff b2c1a71d-7c10-11eb-bb7a-00155d0001ca 20.500.12556/dkum/46c8fd0d-4a0b-403b-8fb1-74f08988c433 https://dk.um.si/Dokument.php?lang=slv&id=133993 Fakulteta za zdravstvene vede 0 0 0