20.500.12556/DKUM-75471 Kadrovski management – kompleksnost zaposlovanja medicinskih sester Personnel management – complexity of employing nurses Ishodišča in namen: Proučevali smo upravljanje s človeškimi potenciali, zaposlovanje in način zaposlovanja v javnih službah v Republiki Hrvaški, visoko stopnjo fluktuacije, razloge za odhod iz ustanove, soočanje s problemom pomanjkanja medicinskih sester na trgu dela in nezadovoljstvo zaposlenih medicinskih sester ter opravili analizo razlogov za njihovo nezadovoljstvo na delovnem mestu. Namen našega raziskovanja je bil ugotoviti faktorje, ki negativno vplivajo na zaposlovanje medicinskih sester, s ciljem ustrezno razviti upravljanje s človeškimi potenciali in sprejeti aktivne ukrepe, ki bodo vplivali na zmanjšanje stopnje fluktuacije in omogočili zadržati kvalitetne kadre v ustanovi. Raziskovalna metodologija in metode: Uporabili smo kvantitativno metodologijo raziskovanja ter analitično metodo spremljanja statističnih podatkov. Podatke smo zbirali s tehniko anketiranja zaposlenih medicinskih sester v KBC-ju Reka. Za obdelavo podatkov smo uporabili računalniški program Microsoft Excel in SPSS. Rezultati: Pri svojem raziskovanju smo ugotovili, da medicinske sestre niso zadovoljne s svojim položajem v družbi, prevladuje mnenje, da je ta poklic cenjen in priznan v tujini, ne pa tudi v Republiki Hrvaški, prav tako medicinske sestre niso cenjene med drugimi zdravstvenimi delavci. Kljub temu imajo rade svoj poklic in velika večina bi ponovno izbrala poklic medicinske sestre zaradi pomoči ljudem in skrbi za onemogle. Večina anketirancev občasno razmišlja o spremembi delovnega mesta in odhodu iz ustanove, kot razloge za to pa navajajo nezadovoljstvo s plačo, visoko raven stresa na delovnem mestu, slabe pogoje dela in nezadovoljstvo z delovnim okoljem. Diskusija in zaključek: Zaposlovanje in zadrževanje zdravstvenih delavcev je zelo pomemben segment upravljanja s človeškimi potenciali, ker brez kvalitetnih, strokovnih in zadovoljnih zdravstvenih delavcev ni mogoče doseči zastavljenih ciljev: »zadovoljen pacient, nudenje kvalitetne zdravstvene oskrbe, prijaznost, dobra komunikacija, pozitiven izid zdravljenja«. The starting point and th purpose of the master's thesis:We studied human resources management, employment and the way of employment in civil service in Republic of Croatia, high level of fluctuation, the reasons for leaving the public service, facing the problem of deficit of nursesin a labor market, dissatifaction of the employed nurses and analysis of reasons for their dissatifaction at work.The purpose of our research was to determine negative factors which affect employment of nurses, with purpose of development of human resources management and adoption of active measures which will affect in reduction of fluctuation and maintaining quality personell in public service. Reaserch metodology and methods:We used quantitativemethodology of research and analytical method of monitoring statistical data. We collected data through the survey of employed nurses in KBC Rijeka. For data processing we used computers program Microsoft Excel and SPSS. Results:In our research we have determined that nurses are not satisfied with their position in society, general opinon is that they as a profession are respected and recognised abroad, but not in Republic of Croatia, they are not recognised among other healthcare professionals. Depite all that, they love their profession and most of them would choose profession of nurses again, because of helping people and taking care of disabled. Most of the data subjects sometimes think about changing a workplace and going abroad, and the reasons for this are dissatisfaction with salary, high levels of stress in workplace, poor working conditions and dissatisfaction of work environment. Discussion and conclusion:Employment and retaining of healthcare proffesionals is a very important part of human resources management because without high quality, expert and satisfied healthcare proffesionals it is not possible to reach set goals: »satisfied patient, providing high quality health care, civility, good communications and positive outcome of medical treatments.« človeški viri zadovoljstvo pri delu motivacija stres na delovnem mestu zapuščanje organizacije human resources work satisfaction motivaton stress in workplace leaving the public service true false false [J. Mašić] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2019-11-21 23:26:29 2020-07-24 10:13:29 2022-08-09 11:22:56 2020-07-25 03:11:11 2020 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5:005.953(043.2) 21102083 URN:SI:UM:DK:ZUJPDXGV MAG_Masic_Jasminka_2020.pdf MAG_Masic_Jasminka_2020.pdf 1 1221FFC030624CA8A4BBD8217C5E8858 4ae9f37825c7c975272c584a3149032093ba8154d66257d208f6e4e0f093eeb6 4dc93bd6-7c11-11eb-bb7a-00155d0001ca 20.500.12556/dkum/eb4ef87a-dd81-4ce7-ba77-d301e42f084e https://dk.um.si/Dokument.php?lang=slv&id=141948 Fakulteta za zdravstvene vede 0 0 0