20.500.12556/DKUM-75473 Razvoj mobilne in spletne aplikacije za poročanje o zadovoljstvu strank zdravstvenega doma magistrsko delo Development of a mobile and web application for reporting customer satisfaction to a healthcare center master's thesis V magistrskem delu smo se ukvarjali z razvojem sofisticirane programske rešitve za podajanje in analizo ocen zadovoljstva v mariborskem zdravstvenem domu. Razvili smo NodeJS strežniško, Android mobilno in ReactJS spletno aplikacijo. Strežniška aplikacija služi kot vmesni sloj med podatki in grafičnim vmesnikom. Upravlja s podatki, ki so shranjeni v MongoDB podatkovni bazi, in nam nudi dostopne točke spletnega servisa za upravljanje s podatki. Mobilna aplikacija služi za podajanje ocen zadovoljstva, spletna pa tako za oddajanje ocen zadovoljstva kot za vodenje analize podanih ocen. Programsko opremo smo namestili na eksperimentalnem in produkcijskem okolju v zdravstvenem domu, kjer smo jo izčrpno testirali. Ugotovili smo, da uporabnike zdravstvenega doma zelo pritegne nova tehnologija. Podajanje ocen zadovoljstva jim ni bilo tuje in so ga z veseljem opravili. Programsko opremo je validiral tudi Zdravstveni dom dr. Alolfa Drolca Maribor. The master's thesis describes the implementation of programs for submitting and analysing satisfaction ratings in the Healthcare center Zdravstveni dom dr. Alolfa Drolca Maribor. Developed was a NodeJS server application, an Android mobile application and a ReactJS web application. The server application is used as an interface layer between data and graphical user interface. It manages the data stored in MongoDB database and provides us with web service endpoints for data management. The mobile application is used to submit satisfaction ratings, while the web application is used to submit satisfaction ratings as well as to conduct analysis of given ratings. The implemented software was installed and thoroughly tested in the experimental and production environment in the Healthcare center. We have found that healthcare users are very attracted to new technology. They were also very familiar with satisfaction rating systems, that is why they gladly provided their satisfaction rating on our software. The implemented software is also validated by the Healthcare center Maribor. spletne aplikacije mobilne aplikacije zdravstveni domovi magistrske naloge AngularJS Node.js Metabase voluntarism mobile applications web applications healthcare center true true false [D. Letonja Slovenski jezik Angleški jezik Magistrsko delo/naloga 2019-11-22 08:38:23 2019-11-22 08:38:23 2022-08-09 11:23:05 2019-12-20 03:12:34 2019 0 Maribor 2019 Maribor XII, 79 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.777(043.2) 22775062 URN:SI:UM:DK:47F5HSIA MAG_Letonja_David_2019.pdf MAG_Letonja_David_2019.pdf 1 9B782C8AC32EFE8F7A94DAC1AC492641 76120bc9d04875599e47020b06c6727f1c3a3392cd9049a1a926009f8f59d99d 246e3a13-7c11-11eb-bb7a-00155d0001ca 20.500.12556/dkum/21f8ea2d-e276-4034-921f-efe05c8e7b68 https://dk.um.si/Dokument.php?lang=slv&id=139686 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0