20.500.12556/DKUM-75804 Pomen managementa znanja v storitvenem podjetju magistrsko delo The importance of knowledge management in a service company Magistrsko delo govori o poznavanju managementa znanja v storitvenem podjetju in ugotavljanje trenutnega stanja managementa znanja ter iskanje potencialov za izboljšavo. V proces kreiranja in izmenjave znanja pa niso vključeni le zaposleni v podjetju, ampak so upoštevane tudi želje in znanje kupca. Magistrsko delo prikazuje vključevanje vseh deležnikov v oblikovanje, izpopolnjevanje ter prenos znanja, ki je ključ do večje uspešnosti podjetja. The master's thesis focuses on knowledge management in the service company, to determine the current state of knowledge management, and seeking potential for improvement. However, not only employees of the company are involved in the process of creating and sharing knowledge, but also requests and knowledge of a customer are taken into account. The thesis presents the involvement of all participants in the process of the design, development, and transfer of knowledge, which is the key to a greater business success. znanje management znanja odjemalci storitveno podjetje knowledge knowledge management customers service company true true false [V. Furlan Božič] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2020-02-09 16:30:27 2020-03-04 12:27:38 2022-08-09 11:47:00 2020-03-28 03:10:43 2020 0 Maribor 0 Maribor XI, 68 f. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 2023-02-26 005.342:7.012(043.2) 23082774 URN:SI:UM:DK:8AA5Z1DL MAG_Furlan_Bozic_Vesna_2020.pdf MAG_Furlan_Bozic_Vesna_2020.pdf 1 2611DD5AC37DB562343C4A80E406345A cfcd554ebdbf58349e6aad301250431c859be0e9d34da53705c66826bf427383 37b76a22-7c11-11eb-bb7a-00155d0001ca 20.500.12556/dkum/7bdf13b1-d833-49cd-8986-33a62d753eac https://dk.um.si/Dokument.php?lang=slv&id=140575 Fakulteta za strojništvo 0 0 0