20.500.12556/DKUM-76774 Vloga učiteljeve čustvene inteligentnosti in strategij spoprijemanja s stresom pri doživljanju stresa in zadovoljstvu z delom The role of teacher`s emotional intelligence and coping strategies in experiencing stress and job satisfaction Raziskava se je ukvarjala s konstrukti čustvene inteligentnosti, strategij spoprijemanja s stresom, stresa na delovnem mestu in zadovoljstva z delom ter odnosi med njimi. Preverjen je bil tudi učinek adaptivnih in maladaptivnih strategij spoprijemanja ter njihova morebitna mediacijska vloga. Vzorec raziskave je bil sestavljen iz 243 učiteljev osnovnih in srednjih šol. Podatki so bili pridobljeni s pomočjo štirih vprašalnikov: Vprašalnika emocionalne kompetentnosti (VEK), Vprašalnika spoprijemanja s stresom (COPE), Vprašalnika doživljanja stresa (PSS) in Vprašalnika zadovoljstva z delom za učitelje (TSS). Podatki so bili analizirani s pomočjo korelacijske matrike ter regresijske in mediacijske analize. Rezultati so pokazali negativno povezavo med sposobnostjo upravljanja s čustvi in stresom na delovnem mestu, pozitivno povezavo med čustveno inteligentnostjo in zadovoljstvom z delom, pozitivno povezavo med čustveno inteligentnostjo in strategijami spoprijemanja, usmerjenimi na problem, čustva in socialno oporo, ter negativno povezavo med spoprijemanjem, usmerjenim na problem, in stresom na delovnem mestu. Spoprijemanje, usmerjeno na problem, je pokazalo mediacijsko vlogo v odnosu med čustveno inteligentnostjo in stresom na delovnem mestu. Raziskava je med prvimi v Sloveniji, ki obravnava odnose med omenjenimi spremenljivkami na populaciji učiteljev in s svojimi izsledki pripomore k poudarjanju uporabe adaptivnih načinov spoprijemanja s stresom na delovnem mestu ter pomembnosti čustvene inteligentnosti v delovnem okolju. The research addressed the constructs of emotional intelligence, coping strategies, stress at work and job satisfaction, and the relations between them. The effect of adaptive and maladaptive coping strategies and their potential mediating role were also examined. The research sample consisted of 243 primary and secondary school teachers. Data were obtained using four questionnaires: Emotional Skills and Competence Questionnaire (ESCQ), The COPE Inventory, Perceived Stress Scale (PSS) and Teaching Satisfaction Scale (TSS). Data were analyzed using a correlation matrix, and regression and mediation analysis. The results showed a negative association between ability to manage emotions and stress in the workplace, a positive association between emotional intelligence and job satisfaction, a positive association between emotional intelligence and problem-oriented, emotion-oriented and social support-oriented strategies, and a negative association between problem-oriented coping and stress in the workplace. Problem-oriented coping has shown a mediating role in the relationship between emotional intelligence and stress in the workplace. The research is one of the first in Slovenia to address the relationships between these variables in the teacher population and its findings help emphasize the use of adaptive coping strategies in the workplace and the importance of emotional intelligence in the work environment. čustvena inteligentnost strategije spoprijemanja stres na delovnem mestu zadovoljstvo z delom učitelji emotional intelligence coping strategies stress in the workplace job satisfaction teachers true true false [V. Canjuga] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2020-07-04 11:41:17 2020-09-01 12:11:03 2022-08-09 13:57:29 2020-09-02 03:20:42 2020 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 159.944.4:37.011.3-051(043.2) 26336771 URN:SI:UM:DK:4CEUU6DO MAG_Canjuga_Vanda_2020.pdf MAG_Canjuga_Vanda_2020.pdf 1 2359C6F26D34C061AA518D5B20C41A25 7bc54b2bdde88e5cea55ce550593598d41891d33de3ed8605941aa33ef1fae0f 641954d0-7c11-11eb-bb7a-00155d0001ca 20.500.12556/dkum/d69a60c6-0aca-48d6-a91c-1f3d336f7450 https://dk.um.si/Dokument.php?lang=slv&id=143388 Filozofska fakulteta 0 0 0