20.500.12556/DKUM-77439 Ljudje v turizmu Izbrana poglavja iz managementa človeških virov v turizmu People in Tourism Selected Chapters from Human Resources Management in Tourism Management človeških virov je kompleksen preplet dejavnosti, ki jih morajo izvajati managerji, da lahko optimizirajo delovanje celotne organizacije. V kolikor gre za organizacijo v storitvenem sektorju, kamor prištevamo turizem, so zadeve še nekoliko bolj zapletene, saj je uspešnost odvisna od direktnega zadovoljstva uporabnika storitve. V knjigi se prepletajo poglavja, vezana na področje managementa, kot tudi bolj sociološko in psihološko obarvane tematike. Tako knjigo pričenjamo s poglavjem o vrednotah posameznika, iz katerih kasneje sledijo vrednote organizacije. Obe tematiki sta neločljivo povezani s preostalimi, saj predstavljata temelj delovanja posameznika in sleherne organizacije. Sledita poglavji o organizacijski kulturi in družbeni odgovornosti, ki izkazujeta tako imenovani »modus operandi« organizacije. Sledijo poglavja o kompetencah, vodenju in ocenjevanju delovne uspešnosti, ki govorijo o odnosu med posameznikom in organizacijo. Knjigo zaključujejo tri poglavja, vezana predvsem na trenutne operativne zahteve v organizaciji, in sicer poglavja o pripadnosti, motivaciji in medgeneracijskem managementu v organizaciji. Human Resource Management is a complex mix of activities that managers must perform in order to optimize the performance of the entire organization. In the case of an organization in the service sector, which includes tourism, matters are even more complicated, as success depends on the direct satisfaction of the customer. The book intertwines chapters related to the field of management, as well as more sociologically and psychologically colored topics. Thus, we begin the book with a chapter on the values ​​of the individual, from which the values ​​of the organization later follow. Both topics are inextricably linked to the rest, as they represent the foundation of the work of the individual and any organization. The chapters on organizational culture and social responsibility follow, which demonstrates the so-called "modus operandi" of the organization. The following are the chapters on competencies, management, and performance appraisal, which talk about the relationship between the individual and the organization. The book is concluded with three chapters, mainly related to the current operational requirements in the organization, namely the chapters on commitment, motivation, and intergenerational management in the organization. management človeški viri turizem vodenje kadri organizacija human resources management tourism leadership organization true true false Univerzitetna založba Slovenski jezik Angleški jezik Neznano 2020-08-31 13:28:36 2020-08-31 13:28:36 2022-08-06 03:10:40 2020-09-01 03:15:05 2020 0 Maribor 2020 Maribor 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 978-961-286-369-2 005.96:338.48(0.034.2) 25954307 10.18690/978-961-286-369-2 URN:SI:UM:DK:YUNGEUJP https://press.um.si/index.php/ump/catalog/book/491 1 https://dk.um.si/Dokument.php?lang=slv&id=144989 Fakulteta za turizem 0 0 0