20.500.12556/DKUM-78773 Agresija in nasilje v bolnišničnem okolju Aggression and violence in the hospital environment Uvod: Agresija in nasilje sta pogosta, vendar premalo zaznana problema v bolnišničnem okolju, ki ju doživljajo izvajalci zdravstvene nege. Namen zaključnega dela je bil raziskati agresivnost in nasilje v bolnišničnem okolju, pogostost pojavljanja ter ukrepanje in soočanje izvajalcev zdravstvene nege. Metode: V teoretičnem delu diplomskega dela smo za pregled domače in tuje literature uporabili deskriptivno metodo. Pri raziskovalnem delu smo uporabili kvantitativno metodo raziskovanja. Raziskava je bila izvedena v bolnišničnem okolju na kirurškem, internem in psihiatričnem oddelku. Sodelovalo je 90 izvajalcev zdravstvene nege, po 30 z vsakega oddelka. Raziskovalni instrument je bil anketni vprašalnik. Podatke smo analizirali s pomočjo Microsoft Office Excel in IBM SPSS Statistic 27. Rezultati: Raziskava je pokazala, da izvajalci zdravstvene nege na oddelkih, vključenih v raziskavo, pogosto zaznajo nasilje. Najpogosteje se pojavlja verbalno nasilje (n = 79). Ob tem je najpogosteje uporabljeno kričanje, preklinjanje, žaljenje, ustrahovanje. Zaradi dogodkov, povezanih z nasiljem, izvajalci zdravstvene nege navajajo težave s spanjem. 15,6 % anketiranih, ki so doživeli nasilje, navajajo ob tem tudi poškodbo. Ob agresivnem incidentu so občutili ogroženost (3,23 ± 0,94), strah (3,12 ± 1,09) in nemoč (3,12 ± 1,13). Razprava in sklep: Ugotovili smo, da vključeni v raziskavo pogosto doživljajo nasilje in se srečujejo z agresivnimi bolniki, kar ogroža njihovo varnost in vpliva na njihovo delo. Zdravstvenim delavcem je treba zagotoviti podporo in redno izobraževanje o ukrepanju in preprečevanju agresivnih in nasilnih dejanj ter spodbujati k prijavi incidentov. Introduction: Aggression and violence is a common but under-perceived problem in the hospital environment experienced by nursing care providers. The purpose of the final work was to investigate aggression and violence in the hospital environment, the frequency of occurrence, and the action and confrontation of nursing care providers. Methods: In the theoretical part of the diploma work, we used a descriptive method to review domestic and foreign literature. In the research work we used the quantitative research method. The study was conducted in a hospital setting in the surgical, internal, and psychiatric wards. 90 nursing providers from 30 from each department participated. The research instrument was a survey questionnaire. Data were analyzed using Microsoft Office Excel and IBM SPSS Statistic 27. Results: Research has shown that nurses in the departments involved in the study often perceive violence. Verbal violence is the most common (n = 79). The most commonly used are shouting, cursing, insulting, intimidating. Due to violence-related events, nursing providers report sleep problems. 15. 6% of respondents who have experienced violence also report injury. At the time of the aggressive incident, they felt threatened (3.23 ± 0.94), fear (3.12 ± 1.09) and helplessness (3.12 ± 1.13). Discussion and conclusion: We found that those involved in the study often experience violence and encounter aggressive patients, which threatens their safety and affects their work. Healthcare professionals need to be provided with support and regular training on how to take action and prevent aggressive and violent acts, and to be encouraged to report incidents. zdravstveni delavci izkušnje agresija nasilje agresivno vedenje health staff experience aggression violence aggressive behaviour true false false [M. Pertoci] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2021-02-24 20:29:30 2021-05-20 15:04:39 2022-08-09 19:26:01 2021-02-25 03:29:42 2021 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 364.632:614.253.5(043.2) 62031619 URN:SI:UM:DK:SVDZIRQL VS_Pertoci_Marina_2021.pdf VS_Pertoci_Marina_2021.pdf 1 35E421ED6BE942F329E65EAD892CCE56 4da02cebbf93d89e7e96d4ea7b018f4f28e5e0822bafaee41cbde3a74b2d7cbe 702c0311-a67a-11eb-b3a6-00155d581298 20.500.12556/dkum/e13b4acf-da57-4730-bea7-9b209db529bd https://dk.um.si/Dokument.php?lang=slv&id=149947 Fakulteta za zdravstvene vede 0 0 0