20.500.12556/DKUM-80078 Razlikovanje dojenčkovih vrst joka med zdravstvenimi delavci pediatričnega področja Differentiation of infant crying types among pediatric health professionals Uvod: V zaključnem delu smo definirali neverbalno komunikacijo dojenčka oz. njegovo sredstvo izražanja – jok, prav tako pa predstavili vrste joka pri dojenčkih in razlikovanje le-teh med zdravstvenimi delavci na pediatričnem področju. V zaključnem delu smo želeli ugotoviti, če in kako zdravstveno osebje iz področja pediatrije razlikuje med vrstami dojenčkovega joka. Metode: Uporabili smo kvantitativno metodologijo raziskovanja in deskriptivno oz. opisno metodo dela. Pri raziskovanju smo uporabili anketni vprašalnik, sestavljen iz 32 vprašanj, ki so ga izpolnili zaposleni na kliniki za pediatrijo na območju SV Slovenije. Rezultati: Pri raziskovanju smo s pomočjo anketnega vprašalnika ugotovili, da zaposleni na pediatričnem področju poznajo in razlikujejo vrste dojenčkovega joka. Večina zaposlenih skozi dojenčkov jok uspešno prepoznava in s tem tudi vpliva na zadovoljevanje njihovih potreb. Največ zaposlenih je mnenja, da dobro poznavanje dojenčkovega joka temelji na čustveni inteligenci medicinske sestre. Razprava in sklep: Dojenček nam z jokom sporoča svoje čustveno in fiziološko stanje. Pomembno je, da zaposleni na pediatričnem področju (na oddelkih z dojenčki) dobro poznajo vrste joka, saj so le tako lahko uspešni pri zadovoljevanju dojenčkovih potreb. Pri komunikaciji z dojenčkom v hospitalnem okolju mora medicinska sestra biti še posebej previdna, ravnati mora premišljeno in zmeraj v dobrobit dojenčka. Tukaj gre tudi za pomembno vlogo čustvene inteligence, ki medicinsko sestro plemeniti – njenim veščinam komuniciranja z dojenčkom dodaja vrednost. Introduction: In this thesis, we defined the infant’s non-verbal communication or its means of expression – crying, as well as presented different types of infant cries and how they are distinguished among healthcare professionals in the paediatric field. In this thesis, we wanted to discover if and how the paediatrics medical staff differentiates between the types of infant cries. Methodology: The quantitative research and the descriptive research method were used. In the study, we used a questionnaire consisting of 32 questions, which was filled out by employees of a paediatric clinic in north-eastern Slovenia. Results: During the research process, we determined with the help of the questionnaire that employees in the paediatric field recognise and distinguish different types of infant cries. The majority of employees successfully recognise an infant’s cry and thus also influence the satisfaction of its needs. Most employees believe that a good knowledge of different types of infant cries is based on the nurse’s emotional intelligence. Discussion and conclusion: An infant communicates its emotional and physiological state to us through crying. It is essential that the paediatric staff (in infant wards) are familiar with different types of crying, as this is the only way they can be successful in meeting the infant’s needs. When communicating with an infant in a hospital environment, the nurse must be particularly careful, must act thoughtfully, and always for the benefit of the infant. Emotional intelligence is also important, as it enriches the nurse and adds value to her communication skills with the infant. Dojenček dojenčkov jok vrste joka čustvena inteligenca Baby babies crying types of crying emotional intelligence true false false [E. Kolarič] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2021-08-29 17:26:33 2021-10-13 10:19:18 2022-08-09 22:26:51 0000-00-00 00:00:00 2021 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 159.942.3-053.3:616-053.2-051(043.2) 79189251 VS_Kolaric_Eva_2021.pdf VS_Kolaric_Eva_2021.pdf 1 C9C4BD60CE1DA6357BAD320088ADA3B3 8478a105c2247c469da0ff3816a9928b7d7873868175109c038fc223efb9fac0 24283e55-2448-11ec-9525-00155d000105 20.500.12556/dkum/3c2ac96a-426d-4100-91db-8e07ca095436 https://dk.um.si/Dokument.php?lang=slv&id=154777 Fakulteta za zdravstvene vede 0 0 0