20.500.12556/DKUM-80121 Klici v sili na enotno številko 112 v državah EU diplomsko delo visokošolskega študijskega programa Varnost in policijsko delo Emergency calls to the single emergency number 112 in EU countries Diplomsko delo preučuje nekatere značilnosti klica v sili na enotno številko 112 v državah EU. Cilj dela je bil pridobitev informacij o učinkovitosti sistema 112 (hitrost odziva na klic v sili), glede na razvitost države (bruto domači proizvod), gostoto naseljenosti in prisotnost dodatnih številk za klic v sili v državi. Proučili smo tudi gibanje števila klicev v Sloveniji v obdobju med 2010 in 2020. V diplomski nalogi je predstavljena tudi platforma SPIN, v kateri so zapisani vsi podatki o naravnih in drugih nesrečah ter podatki o intervencijah sil za zaščito in reševanje. Da bi uspešno naslovili zastavljene cilje, smo v vzorec raziskave vključili države članice EU in podatke o klic v sili na številko 112 v EU in Sloveniji za leto 2019. Ugotovili smo, da se bolj in manj razvite države statistično značilno ne razlikujejo v hitrosti odziva na klic v sili 112. Ravno tako ni statistično značilne povezanosti med gostoto naseljenosti in hitrostjo odziva na klic 112, kot tudi ni razlike v hitrosti odziva na klic 112 glede na to, ali obstaja v državi več kot le ena številka za klic v sili ali ne. Hkrati smo ugotovili, da število nujnih klicev v Sloveniji z leti narašča. This thesis examines some of the characteristics of emergency calls to the single emergency number 112 in EU countries. The aim of the thesis was to obtain information on the performance of the 112 system (the speed of response to emergency calls) in relation to the countries’ development (gross domestic product), population density and the presence of additional emergency numbers in the country. We also looked at the trend in the number of calls in Slovenia between 2010 and 2020. The thesis also presents the SPIN platform, which contains all data on natural and other disasters, as well as data on the interventions of the protection and rescue forces. In order to successfully address the objectives, the survey sample included EU Member States and data on 112 emergency calls in the EU and Slovenia in 2019. We found that there is no statistically significant difference between more and less developed countries in the speed of response to a 112 emergency call. There is not a statistically significant correlation between population density and 112-response speed, nor is there a difference in 112-response speed depending on whether or not there is more than one emergency number in a country. At the same time, we found that the number of emergency calls in Slovenia has been increasing over the years. diplomske naloge klic v sili 112 BDP hitrost odziva na številko 112 države članice EU Slovenija klic v sili Emergency number 112 GDP the dispatcher’s reaction time Member States of EU Slovenia true true false [M. Szőke] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2021-08-30 20:47:10 2022-03-28 15:30:01 2022-08-09 22:30:15 0000-00-00 00:00:00 2022 0 Ljubljana 2022 Ljubljana IX, 46 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.8(043.2) 102507779 VS_Szőke_Misel_2022.pdf VS_Szőke_Misel_2022.pdf 1 FDB88C881CC0C17C3E671E1FF140581A b59478812432ec8115677da2512f03cd1af6dd4a488feb4a9203b62a1e413147 63c0cb92-a933-11ec-ab4c-00155d000105 20.500.12556/dkum/318fe2b6-391d-4a09-9561-b547c92fb341 https://dk.um.si/Dokument.php?lang=slv&id=156927 Fakulteta za varnostne vede 0 0 0