20.500.12556/DKUM-80853 Zadovoljstvo medicinskih sester z izvajanjem triaže v odvisnosti z njihovo profesionalno usposobljenostjo Nurses ‘Job Satisfaction with the Implementation of the Triage Process Depending on their Professional Capability Uvod: Triaža je kompleksen proces, ki sloni na sprejemanju odločitev v prid bolnika in njegovega zdravljenja. Profesionalna usposobljenost je v zdravstveni negi nujna za zagotavljanje bolnikove varnosti, zadovoljstva in kakovostne oskrbe. Neizogiben del zadovoljstva in psihološke trdnosti na delovnem mestu sta čustvena stabilnost in trdnost. Metode: V raziskavi smo uporabili metodologijo mešanih metod. Pridobivanje podatkov je potekalo s pojasnjevalnim načrtom raziskovanja. Instrument raziskovanja v kvantitativnem delu je bil anketni vprašalnik, v kvalitativnem delu pa delno strukturiran intervju. Za izvedbo opisne in sklepne statistične obdelave kvantitativnih podatkov raziskave smo uporabili program IBM SPSS Statistics 23.0. Za obdelavo kvalitativnih podatkov smo uporabili tematsko analizo besedila. Kvantitativni in kvalitativni rezultati so bili integrirani z uporabo procesa stebrne integracije. Rezultati: Izpostavili smo šest glavnih tem: sposobnosti in karakteristike, organizacija dela, varnost je ključna, oteževalne okoliščine, usposobljenost in samoevalvacija. Medicinske sestre z več kot tremi leti delovnih izkušenj v triaži so dosegle višje ocene v vseh domenah zadovoljstva (p < 0,05). Ugotovili smo zmerno pozitivno korelacijo med domenama zadovoljstva in profesionalne usposobljenosti (r = 0,211**; p < 0,01). Razprava in sklep: Na podlagi rezultatov študije smo ugotovili, da poklicna usposobljenost vpliva na zadovoljstvo pri delu. Zato bi bilo treba poskrbeti za uvedbo potrebnih sprememb v doseganju zadovoljstva in razvoja profesionalne usposobljenosti, obenem pa dati poudarek na že usposobljene in kompetentne triažne sestre, saj bodo le-te verjetneje ostale v instituciji dlje, če bodo zadovoljne na svojem delovnem položaju. Introduction: Triage is a complex process that relies on making decisions in favor of the patient and his treatment. Professional training in nursing is essential to ensure patient safety, satisfaction and quality care. An inevitable part of job satisfaction is emotional stability and strength, which represent the psychological strength of a nurse. Methods: In the following research we used the mixed methods methodology. Data acquisition was carried out with an explanatory research plan. The leading research instrument was a questionnaire in the quantitative part, and a semi-structured interview in the qualitative part of the research work. IBM SPSS Statistics 23.0 was used to perform descriptive and concluding statistical processing of survey data. For the processing of qualitative data, we followed the methodology of thematic analysis of the text. Quantitative and qualitative results were integrated using a pillar integration process. Results: During integration process, six pillar of intergration have been exposed: skills and characteristics, work organization, safety, aggravating circumstances, professional capability and self-evaluation. Triage nurses with more than three years of work experience in triage achieved higher scores in all domains of satisfaction (p < 0,05). A moderate positive correlation has been found between the domain of job satisfaction and professional capability (0.211 **; p triaža medicinska sestra urgenca zadovoljstvo na delovnem mestu profesionalna usposobljenost triage nurse emergency job satisfaction professional capability true false false [U. Fekonja] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2021-10-28 12:23:15 2021-12-06 10:25:43 2022-08-10 00:02:41 0000-00-00 00:00:00 2021 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 616-083.98:614.253.5(043.2) 87697923 MAG_Fekonja_Urska_2021.pdf MAG_Fekonja_Urska_2021.pdf 1 B49DCE2C6495C5786A4D8BBE9F546E5F beb07b20448b41ce6c35b268127f1dc4ea2e7109bcbf519693624e3ea4725fa3 34b6c008-3fb9-11ec-879c-00155d000105 20.500.12556/dkum/dfe1949c-adc8-462e-9f6b-01b4d39b8d27 https://dk.um.si/Dokument.php?lang=slv&id=155300 Fakulteta za zdravstvene vede 0 0 0