20.500.12556/DKUM-82244 Primerjava števila paketov pred in med epidemijo na Poštni poslovalnici Mozirje diplomsko delo visokošolskega strokovnega študijskega programa Comparison of the number of packages before and during the epidemic at the post office mozirje V diplomski nalogi smo raziskali, kako je epidemija vplivala na število prejetih paketov na Poštni poslovalnici Mozirje. Analizirali smo šest izbranih mesecev v letih 2020 in 2021, ko je v Sloveniji epidemija bila razglašena, in jih nato primerjali z meseci, v katerih epidemija v Sloveniji ni bila razglašena. Primerjavo smo naredili tudi med tremi meseci v letih 2020 in 2021 med razglašeno epidemijo, da bi videli, kako se je količina paketov odražala v prvem letu razglašene epidemije glede na drugo leto. Podatke o količini paketov smo pridobili iz pregleda dela pošte. Izračunali smo, koliko odstotkov več oz. manj paketov je v posameznem mesecu prišlo na pošto. Ugotovili smo, da je epidemija povzročila velik porast spletnega nakupovanja in posledično je bila tudi potreba po poštnih storitvah večja. Trend spletnega nakupovanja bo skupaj z globalizacijo in digitalizacijo z leti le še naraščal, ponudniki poštnih storitev pa bodo morali izkoristiti dano situacijo ter se čim bolj prilagoditi razmeram z novimi tehnologijami in načinom izvajanja poštnih storitev. Kot rešitev skrajšanja procesov povezanih s sprejemanjem in izdajanjem paketov smo predlagali uvedbo paketomata s POS terminalom pred poslovalnico v Mozirju, ki bi strankam omogočal, da brez pomoči poštnih uslužbencev oddajo ali prevzamejo paket. In this diploma thesis, we wanted to investigate how the epidemic affected the number of packages received at the Mozirje post office. We analyzed six selected months in the years 2020 and 2021 when the epidemic was declared in Slovenia, and then compared them with the months in which the epidemic was not declared. We also made a comparison between the three months of 2020 and 2021 during the declared epidemic in Slovenia to see how the amount of packages reflected in the first year of the declared epidemic compared to the second year. We obtained data on the amount of packages from overview notes of the post office. We calculated how many percent more or fewer packages had arrived at the post office in a given month. We found that the epidemic caused a huge increase in online shopping and as a result the need for more postal services. The trend of online shopping, together with globalization and digitization, will only grow over the years, and postal service providers will have to take advantage of the given situation and adapt as much as possible with new technologies and the way postal services are implemented. As a solution to shorten the processes related to receiving and handing over packages, we proposed the introduction of a parcel machine with a POS terminal in front of the post office in Mozirje, which would allow customers to hand over or pick up a package without the help of postal employees. epidemija paketi spletno nakupovanje poštne storitve epidemic packages online shopping post services true true false [U. Hribršek] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2022-08-05 12:41:50 2022-11-02 13:41:17 2022-11-03 03:14:23 0000-00-00 00:00:00 2022 0 Celje 0 Celje IV, 52 str., [2] f. pril. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 656.83:658.788.4+616-036.22(043.2) 127744259 VS_Hribrsek_Urska_2022.pdf VS_Hribrsek_Urska_2022.pdf 1 9FCADBBB62D21185C8AE3B3407D791D9 5d44c1656bff1d6b86ee91579916c6a0f453a8a9273971941adfdb023a994af2 e159b635-1c95-11ed-ba74-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=160045 Fakulteta za logistiko 0 0 0