20.500.12556/DKUM-83577 Identifikacija komunikacijskih ovir pri obravnavi kulturno raznolikih pacientov Identification of communication barriers in nursing culturally diversity patients Uvod: Komunikacija je proces izmenjave informacij med ljudmi na različne načine. Veliko krat zaradi različnih razlogov pride do ovir, ki otežujejo komunikacijo. Tudi takrat, ko imajo zdravstveni delavci in pacienti različno kulturno in jezikovno ozadje, komunikacija predstavlja izziv. Namen našega zaključnega dela je s pregledom literature raziskati ovire v komunikaciji, ki nastajajo pri obravnavi kulturno raznolikih pacientov ter kako jih zdravstveni delavci rešujejo. Metode: V zaključnem delu smo pregledali znanstveno literaturo izbrane tematike. Iskanje literature je potekalo v mednarodnih podatkovnih bazah PubMed, CINHAL in SAGE journals. Uporabljena je bila deskriptivna metoda dela ter metoda analize in sinteze. Iskanje in izbiro virov smo prikazali s pomočjo PRISMA diagrama, na podlagi hierarhije dokazov smo izvedli oceno moči dokazov. Rezultati: V končno analizo smo vključili 8 člankov. Ugotovljeno je bilo, da so jezikovne in odnosne ovire največje ovire, ki nastajajo pri obravnavi kulturno raznolikih pacientov. Razprava in sklep: Pomembno je, da ima vsak posameznik enakopraven dostop do zdravstvenih storitev ter da so medicinske sestre ustrezno usposobljene za premagovanje komunikacijskih ovir, predsodkov in stereotipov pri oskrbi kulturno raznolikih pacientov. Introduction: Communication is the process of exchanging information in different forms between people. Many times, for various reasons, there are barriers that make communication difficult. When healthcare professionals and patients have different cultural and linguistic backgrounds, communication is a challenge.. The aim of our thesis is to explore, through a literature review, the communication barriers that arise when dealing with culturally diverse patients and how healthcare professionals address those problems. Methods: In the final part of the project, we reviewed the scientific literature related to our chosen topic. The literature search was conducted in the international databases PubMed, CINHAL and SAGE journals. Descriptive method were used, as well as method of analysis and synthesis of the identified sources. The search and selection of sources were illustrated using the PRISMA diagram), and the strength of evidence assessment was illustrated using the hierarchy of evidence. Results: In the final analysis, we included 8 of them. Language and attitudinal barriers were found to be the biggest barriers to managing culturally diverse patients.Discussion and conclusion: It is important that everyone has equal access to health services and nurses to be properly trained to overcome communication barriers, prejudices and stereotypes when caring for culturally diverse patients. kulturna raznolikost pacient komunikacijske ovire culturally diversity patient communication barriers true true false [E. Bajraj] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2023-01-01 15:29:50 2023-03-17 09:58:12 2023-03-24 15:21:31 0000-00-00 00:00:00 2023 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 316.77:316.472(043.2) 145381635 VS_Bajraj_Edita_2023.pdf VS_Bajraj_Edita_2023.pdf 1 6523885C8D6E5920188A0818BA2EC17F ef41270ad149a9d088c6af730e864ba26af5e98d595305d0f97bd0875785b0dc 1eff2905-9716-11ed-b47e-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=165221 Fakulteta za zdravstvene vede 0 0 0