20.500.12556/DKUM-84321 Analiza vključenosti koncepta popolne izkušnje v proces digitalizacije diplomsko delo Analysis of total experience inclusion in the digitalization process V diplomskem delu smo s pregledom literature raziskali koncept popolne izkušnje. Predstavili smo strategije, ki jih vključuje, kot so: uporabniška izkušnja, celostna izkušnja strank, izkušnja zaposlenih in multi izkušnja. Z anketo smo analizirali vključenost popolne izkušnje v proces digitalizacije. Izkazalo se je, da slovenski razvijalci s konceptom popolne izkušnje niso dobro seznanjeni in jih ne vključujejo v svoj razvoj, vendar pa nekateri vseeno upoštevajo posamezne strategije. Anketa je prav tako pokazala, da so slovenska podjetja dobro izkoristila priložnosti digitalizacije med epidemijo COVID-19. The purpose of the research is to explore the concept of total experience. We presented the strategies involved in a total experience, which are: user experience, customer experience, employee experience and multi experience. We used a survey to analyze the integration of the concept in the digitalization process. It turned out that Slovenian developers are not well acquainted with this concept and do not integrate it into their development, but there are some companies that include some concepts of total experience in their strategies. The survey also showed that Slovenian companies made good use of digitalization opportunities during the COVID-19 pandemic. popolna izkušnja digitalizacija upravljanje procesov total experience digitization process management true true false [T. Malok] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2023-05-22 17:00:36 2023-06-27 11:11:14 2023-08-23 03:09:43 0000-00-00 00:00:00 2023 0 Maribor 0 Maribor 1 spletni vir (1 datoteka PDF (VII, 38 f.)) 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.4.055(043.2) 161824259 UN_Malok_Tjasa_2023.pdf UN_Malok_Tjasa_2023.pdf 1 789717BD5E4CF96000D0D44B52377E94 8b72f6e9b2130d5f9a3da47e768246ea2dd4a36f70c8a19694a8d4d794b3e7af 1169afd8-0eb1-11ee-9241-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=168172 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0