20.500.12556/DKUM-85486 Zadovoljstvo in motivacija študentov, vključenih v študentski servis Satisfaction and motivation of students involved in the student service Magistrsko delo se navezuje na tematiko zadovoljstva in motivacije študentov, ki so vključeni v študentski servis. V teoretičnem delu naloge je predstavljeno zadovoljstvo študentov, kako ga merimo ter kateri dejavniki prispevajo k večjemu zadovoljstvu zaposlenih. Nadalje govorimo o motivaciji, njeni definiciji, teorijah motivacije, njenih dejavnikih ter nevarnih uničevalcih te. Dotaknemo se tudi odgovornih oseb za motivacijo ter predstavimo, kako jo spodbujati v podjetjih. V empiričnem delu naloge predstavimo rezultate svoje raziskave, ki temelji na uporabi podatkov, pridobljenih z anketnim vprašalnikom, ki ga je študentski servis Posavc poslal svoji bazi študentov. V začetku predstavimo študentski servis, s katerim smo sodelovali, nato pa tudi rezultate, ki smo jih pridobili. Preučevali smo zadovoljstvo ter motivacijo študentov na njihovem delovnem mestu. Ugotovili smo, da so študentje na svojem delovnem mestu zadovoljni in motivirani, najbolj jih motivirajo denarne nagrade. Menijo, da je vodstvo podjetja v največji meri odgovorno, tako za motivacijo kot tudi zadovoljstvo zaposlenih. Najpogostejša dela, ki jih študentje opravljajo, so administrativna dela, dela s strankami, dela v gostinstvu in turizmu ter strežbi. The master's thesis is related to the topic of satisfaction and motivation of students who are involved in the student service. In the theoretical part of the study, student satisfaction is presented, how it is measured and which factors contribute to greater employee satisfaction. We continue to talk about motivation, its definition, theories of motivation, its factors and dangerous destroyers of it. We also touch on the persons responsible for motivation and we present how to encourage it in companies. In the empirical part of the assignment, we present the results obtained with the questionnaire, which the student service Posavc forwarded to its student base. At the beginning, we present the student service with which we cooperated, and then the results we obtained. We studied the satisfaction and motivation of students at their workplace. We have found that students are satisfied and motivated at their workplace, they are most motivated by monetary rewards, and they are of the opinion that the management of the company is to the greatest extent responsible for both the motivation and the satisfaction of the employees. The most common jobs that students do are administrative work, work with customers, work in catering and tourism, and service. zadovoljstvo motivacija študentje študentski servis satisfaction motivation students student service true true false K. Srpčič Slovenski jezik Angleški jezik Magistrsko delo/naloga 2023-08-31 09:49:04 2023-10-25 14:39:51 2023-10-26 03:35:43 0000-00-00 00:00:00 2023 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.101.32 169877507 MAG_Srpcic_Karmen_2023.pdf MAG_Srpcic_Karmen_2023.pdf 1 EF55A58DF062DAB3D588241BED1688E3 b46e0a4f79efaf864a0f59e81918173dbd34628ad8576a614da2da38426e0983 0debd5d2-5dd5-11ee-aa7c-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=173108 Ekonomsko-poslovna fakulteta 0 0 0