20.500.12556/DKUM-85628-be041370-e74d-639d-db8f-9ca7fc697576 Digital divide and the use of digital public services during the COVID-19 pandemic Digitalni razkorak in uporaba digitalnih javnih storitev med pandemijo COVID-19 The COVID-19 pandemic enhanced digital transformation. With the spread of the pandemic and the introduction of epidemiological measures, citizens were enforced to use the Internet to an increased extent. The digital divide among citizens and the capability of citizens to get an equal level of services has also come to the fore. The paper explores the changes in the use of e-government services and the impact of the pandemic on the citizens’ attitudes toward Internet use in Croatia. The analysis is based on the survey data. The results show that due to the pandemic, citizens became more dependent on IT equipment. Citizens spend more time using digital public services than in the pre-pandemic period. The results also reveal differences in the COVID-19 impact on the use of digital public services between different groups of population. Pandemija COVID-19 je okrepila digitalno preobrazbo. S širjenjem pandemije in uvedbo epidemioloških ukrepov so bili državljani prisiljeni v večji meri uporabljati internet. V ospredje je dodatno stopilo vprašanje digitalnega razkoraka med državljani in zmožnosti državljanov, da dobijo enako raven storitev. Članek raziskuje spremembe pri uporabi storitev e-uprave in vpliv pandemije na odnos državljanov do uporabe interneta na Hrvaškem. Analiza temelji na anketnih podatkih. Rezultati kažejo, da so državljani zaradi pandemije postali bolj odvisni od uporabe informacijske opreme. Državljani porabijo več časa za uporabo digitalnih javnih storitev kot v obdobju pred pandemijo. Rezultati razkrivajo tudi razlike v vplivu COVID-19 na uporabo digitalnih javnih storitev med različnimi skupinami prebivalstva. digital public services e-government services citizens digital divide internet use digitalne javne storitve storitve e-uprave državljani digitalni razkorak uporaba interneta true false true Angleški jezik Slovenski jezik Znanstveno delo 2023-09-05 09:30:31 2023-09-05 09:30:31 2025-06-06 03:06:26 0000-00-00 00:00:00 2023 0 0 str. 19-28 no. 1 Vol. 69 2023 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 2023-04-05 35:004.5:616-036.22 163269123 10.2478/ngoe-2023-0003 0547-3101 https://journals.um.si/index.php/oe/article/view/2702 1 98517915-4216-11f0-9cf0-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=191830 https://journals.um.si/index.php/oe/article/view/2702 1 1bd1d5e3-4bbe-11ee-9b29-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=171445 RAZ_Slijepcevic_Suncana_2023.pdf RAZ_Slijepcevic_Suncana_2023.pdf https://journals.um.si/index.php/oe/article/view/2702 1 A278327B5C481460CBA691618F528F61 cf6ff292705207656d4ebc4b7a7020e412303b0e16fe40680bce532a497c6389 798e276c-4bbf-11ee-9b29-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=171446 Ekonomsko-poslovna fakulteta Naše gospodarstvo 0 0 0