20.500.12556/DKUM-86555 Identification of Challenges and Best Practices for Including Users with Disabilities in User-Based Testing Despite efforts to promote digital inclusion for all, individuals with disabilities continue to experience a significant digital divide. Developing usable and accessible solutions also demands conducting user-based testing with real end users, particularly for users with disabilities, to detect and address real problems and barriers they experience and improve usability and accessibility based on their feedback through a user-centered approach. When including users with disabilities in user testing, additional attention must be paid to ensure that the testing is planned and carried out in such a way as to enable the successful and efficient integration of users with disabilities. In doing so, it is necessary to consider various restrictions related to users’ disabilities. By conducting a systematic literature review, we collected and analyzed the challenges of including users with disabilities in user-based testing and best practices that researchers can apply in future user-based testing with users with disabilities. In the existing literature, a positive trend toward publishing articles describing testing with users with disabilities is noticeable. There is also an apparent need for more reporting on some phases of the testing studies. The main result of this study is a list of challenges and best practices that are important in the different phases of user-based testing with users with disabilities. UX evaluation inclusive UX evaluation inclusion of persons with disabilities accessibility vrednotenje uporabniške izkušnje uporabniki s posebnimi potrebami pripomočki evalvacija true false true MDPI Angleški jezik Slovenski jezik https://www.mdpi.com/journal/applsci © 2023 by the authors Znanstveno delo 2023-12-12 12:06:07 2023-12-12 12:06:08 2024-07-13 03:56:52 0000-00-00 00:00:00 2023 0 0 Str. 1-30 Št. 9, št. članka 5498 Letn. 13 2023 0000-00-00 Zaloznikova Objavljeno NiDoloceno 2023-04-02 2023-04-24 2023-04-28 004.5 151441155 10.3390/app13095498 2076-3417 Sumak-2023-Identification_of_Challenges_and_Be.pdf Sumak-2023-Identification_of_Challenges_and_Be.pdf 1 F3BA90C71597A58150B52B10147DC142 92a0ff21842b772ec97d35d14a534311df6640fafb818907f76012371203e9f4 16e9cbc0-403f-11ef-907b-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=181423 https://doi.org/10.3390/app13095498 0 cb35de1b-1732-11ef-84d7-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=179528 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0