20.500.12556/DKUM-86583 Ocena kulture varnosti živil na osnovi znanja vedenja in odnosa zaposlenih v gostinstvu magistrsko delo Food safety culture assessment based on the knowledge, behaviour and attitude of employees in the hospitality industry Slaba kultura varnosti hrane je vedno večji dejavnik tveganja za izbruhe bolezni, ki se prenašajo s hrano. Ocena kulture varnosti hrane je pomembno orodje za analizo znanja o varnosti hrane in vedenja zaposlenih pri delu z živili. Vzpostavitev pozitivne kulture varnosti hrane med zaposlenimi v gostinstvu zahteva zavzetost vodstva, odnos zaposlenih glede varnosti hrane, organizacijske in administrativne značilnosti prehranskega obrata, zavedanje o tveganju in upoštevanje izgorelosti zaposlenih. Namen magistrskega dela je bil s pregledom literature in z uporabo polstrukturiranega intervjuja oceniti kulturo varnosti hrane na osnovi znanja in odnosa zaposlenih v gostinstvu na vzorcu zaposlenih pri delu z živili v gostinski dejavnosti. V raziskavi je sodelovalo 11 zaposlenih v gostinstvu (dve ženski in devet moških). Vsi so imeli več kot osem let delovnih izkušenj. S pomočjo kvalitativne vsebinske analize smo pridobili tri teme: zagotavljanje varnosti hrane, dejavniki, ki vplivajo na kulturo varnosti hrane, in izzivi pri zagotavljanju pozitivne kulture varnosti hrane. Na podlagi pregleda strokovnih in znanstvenih objav ter polstrukturiranih intervjujev smo ugotovili, da je treba dvigniti raven kulture varnosti hrane v izbranih restavracijah in da se intervjuvanci načeloma zavedajo pomembnosti elementov zagotavljanja varnosti hrane, vendar se držijo pravil predvsem zaradi stalnega nadzora in groženj zniževanja plač. Glavni kuharji imajo visoko znanje o pravilih varnosti hrane, vendar imajo težave pri vodenju novozaposlenih in neizkušenih zaposlenih. A poor food safety culture represents an increasing risk factor for foodborne disease outbreaks. A food safety culture assessment is an important tool to ensure that food service workers have the necessary knowledge and behaviours to maintain food safety standards. Establishing a positive food safety culture among catering workers requires management commitment, food safety behaviour of workers, organizational and administrative characteristics, risk awareness, and consideration of employee burnout. The purpose of the master's thesis was to assess the food safety culture based on the knowledge and attitude of employees in the hospitality industry by reviewing the literature and using semi-structured interviews. 11 employees in the hospitality industry (2 women and 9 men) took part in the research. All of them had more than 8 years of work experience. With the help of a qualitative content analysis, we obtained three topics: ensuring food safety, factors influencing food safety culture, and challenges in ensuring a positive food safety culture. Based on a review of professional and scientific publications and semi-structured interviews, we found that it is necessary to raise the level of safe food culture in selected restaurants and that the interviewees are generally aware of the importance of the elements of providing safe food, but they adhere to the rules mainly due to constant control and the threat of salary reductions. Head chefs have a high level knowledge of food safety rules, but have difficulty implementing them with new hires and inexperienced employees. varnost hrane kultura varnosti hrane tveganja ocena kulture varnosti hrane food safety food safety culture risks assessment of food safety culture true true false B. Keramitchievska Slovenski jezik Angleški jezik Magistrsko delo/naloga 2023-12-18 10:00:48 2024-01-30 14:37:51 2024-01-31 03:28:12 0000-00-00 00:00:00 2024 0 Maribor 0 Maribor 1 spletni vir (1 datoteka PDF (VII, 55, [1] str.)) 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614:641(043)=163.6 183052547 MAG_Keramitchievska_Biserka_2024.pdf MAG_Keramitchievska_Biserka_2024.pdf 1 C7BDF26F5AAD16F47FF0A98EB1A9F1AA 7765652d33915fe618954d843e28656ebc15e2656303455da303be335333f10d f631cc07-b517-11ee-aaf4-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=175338 Fakulteta za kmetijstvo in biosistemske vede 0 0 0