20.500.12556/DKUM-86819 The role of performance and environmental sustainability indicators in hotel competitiveness Environmental protection and environmental sustainability are becoming increasingly important factors in the hotel business and their competitiveness, in a market that brings numerous benefits. Environmental sustainability is, increasingly, considered one of the most important functions of the hotel business, as well as communication and marketing, which attracts a larger number of guests. Some of the key aspects of hotel environmental sustainability are performance and environmental sustainability indicators, as well as hotel management of environmental performance in order to establish efficiency in that process. The principal question arising is how environmentally sustainable business affects hotel performance, and what are the most important indicators of the environmental hotel business. The aim of this article is to offer an insight into, and analysis of, performance and indicators of the environmental sustainability of hotels through the relevant literature. A case study from Serbia is used to point out the complexity and the significance of these indicators in the hotel business, as well as to emphasise the importance of environmental reports in the case of Serbia. The findings of our study are significant because they help hotel managers identify new opportunities for employing more sustainable processes for saving resources. sustainable business tourism performance indicators hotels communication marketing trajnostni razvoj turizem marketing pokazatelji hoteli true false true MDPI Angleški jezik Slovenski jezik Znanstveno delo 2024-01-23 09:28:04 2024-01-23 09:42:21 2024-01-24 03:12:12 0000-00-00 00:00:00 2021 0 0 Str. 1-26 Št. 12, št. članka 6574 Letn. 13 2021 0000-00-00 Zaloznikova Objavljeno NiDoloceno 2021-04-28 2021-06-04 2021-06-09 338.48:504 66568195 10.3390/su13126574 2071-1050 The_Role_of_Performance_Dukic_2021.pdf The_Role_of_Performance_Dukic_2021.pdf 1 D67635246AEFA85C7C52AC3ABD494D11 4f04cdf1ee410adc53b817e73e7dd5ccf8bf10bc4cc8c1977abf2a1767fb6f2c bf6b5703-b9ca-11ee-ba5c-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=175503 https://doi.org/10.3390/su13126574 0 cd073180-b9ca-11ee-ba5c-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=175504 Fakulteta za turizem 0 0 0