20.500.12556/DKUM-87528 Analiza vidikov kakovosti in poslovne odličnosti v proizvodnem podjetju Analysis of aspects of quality and business excellence in a production company V magistrskem delu so predstavljena teoretična izhodišča vidikov kakovosti in odličnosti v izbranem proizvodnem podjetju ter model EFQM poslovne odličnosti. Prvi del predstavlja teorijo ter pojme in teoretična izhodišča kakovosti in poslovne odličnosti, kar omogoča lažje razumevanje empiričnega dela magistrskega dela. Drugi, empirični del prikazuje vidike kakovosti in poslovne odličnosti izbranega podjetja ter analizo izpeljane samoocene EFQM. Ta del vsebuje kratko predstavitev podjetja ter opis poteka izpeljane samoocene in analizo rezultatov. Sledi predstavitev področja samoocene, kjer je podjetje dobilo najnižjo oceno, to je področje dojemanja deležnikov. Drugi del empiričnega dela vsebuje rezultate intervjujev zaposlenih v podjetju. Odgovori zaposlenih omogočajo raziskavo potencialnih težav in predstavitev rešitev in izboljšav, ki lahko podjetju pomagajo pri izboljšanju rezultatov in ocene pri naslednji izpeljavi samoocene EFQM The master's thesis presents the theoretical aspects of quality and excellence in the selected manufacturing company, as well as the model EFQM of business excellence. The first part presents the theory, concepts and theoretical points of quality and business excellence, which makes it easier to understand the empirical part of the master's thesis. The second, empirical part, shows the aspects of quality and business excellence of the selected company and the analysis of the derived EFQM self-assessment. This part contains a brief presentation of the company, description of the self-assessment process and analysis of the results. Next follows the presentation of the area of self-assessment where the company received the lowest score, that being stakeholder perception. The second part of the empirical part contains the results of interviews with the company employees. Employee answers allowed the investigation of potential problems as well as the presentation of solutions and improvements that can help the company to improve its results and the overall score in the next performance of the EFQM self-assessment Odličnost kakovost EFQM konkurenčnost management deležniki. Excellence quality EFQM competitiveness management stakeholders true true false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2024-03-19 20:55:52 2024-04-24 13:03:54 2024-04-25 14:16:28 0000-00-00 00:00:00 2024 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 193739523 MAG_Markelj_Uros_2024.pdf MAG_Markelj_Uros_2024.pdf 1 1C642115497C787EDD60AC05DBD75FA1 82131d5aa3f88ea4649d7fdc51f1c40c4408fa286035446f77e1dd5397d43357 1c726d5b-e62c-11ee-8d81-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=177105 Fakulteta za organizacijske vede 0 0 0