20.500.12556/DKUM-87966 Zadovoljstvo med bolniki z ambulantno ali s paliativno oskrbo na domu Patients' satisfaction in outpatient or home-based palliative care Uvod: Zadovoljstvo pacientov je pokazatelj kakovosti paliativne oskrbe. Namen naloge je bil raziskati zadovoljstvo s paliativno oskrbo med bolniki, obravnavanimi v ambulanti ali na domu. Metode: Kvantitativna raziskava je bila izvedena s pomočjo anketnega vprašalnika, ki je vseboval demografske značilnosti anketirancev, trditve o simptomih, zadovoljstvu z obravnavo in zdravstvenim timom ter o izkušnjah bolnikov, ocenjenih po izkazu bolnikovih izkušenj. Sodelovalo je 50 anketirancev v ambulantni paliativni obravnavni in 50 obravnavanih na domu. Analiza podatkov je potekala v programu IBM SPSS 22. Rezultati: Najpomembnejši dejavniki, povezani z zadovoljstvom bolnikov, so hitrost obravnave simptomov in način izvajanja preiskav ter obravnave pri bolnikih na domu, pri ambulantni obravnavi bolnikov pa način, kako preiskave in zdravljenje spremlja zdravnik. Več težav in simptomov so izpostavili anketiranci, zdravljeni na domu, ni statistično pomembnih razlik med anketiranimi glede na mesto obravnave v zvezi z zadovoljstvom. Ni statistično pomembnih razlik glede zadovoljstva z obravnavo glede na stopnjo izobrazbe, potrdili smo enako zadovoljstvo z zdravstvenim timom, ne glede na mesto obravnave. Razprava in zaključek: V raziskavi ni ugotovljenih pomembnejših razlik v zadovoljstvu bolnikov s paliativno oskrbo glede mesta oskrbe. Introduction: Patient satisfaction is an indicator of the quality of palliative care. The purpose of the task was to investigate satisfaction with palliative care among patients treated in an outpatient clinic or at home. Methods: Quantitative research was conducted with the help of a survey questionnaire, which contained demographic characteristics of the respondents, statements about symptoms, satisfaction with treatment and the medical team, and about patient experiences, assessed by the patient experience statement. 50 respondents participated in outpatient palliative treatment and 50 were treated at home. Data analysis was carried out in the IBM SPSS 22 program. Results: The most important factors related to patient satisfaction are the speed of treatment of symptoms and the way in which tests and treatments are carried out in patients at home, and in the case of outpatient treatment, the way in which tests and treatments are monitored by the doctor. More problems and symptoms were highlighted by the respondents treated at home, there are no statistically significant differences between the respondents according to the place of treatment in relation to satisfaction. There are no statistically significant differences in satisfaction with treatment according to the level of education, we confirmed the same satisfaction with the medical team, regardless of the place of treatment. Discussion and conclusion: In the research, no significant differences were found in the satisfaction of palliative care patients regarding the place of care. paliativna oskrba ambulanta za paliativno oskrbo mobilni paliativni tim zadovoljstvo bolnika palliative care palliative care outpatients clinic mobile palliative team patient satisfaction true true false [I. Kotnik] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2024-04-03 14:59:31 2024-07-04 11:09:51 2025-02-19 15:25:45 0000-00-00 00:00:00 2024 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 616-036.8-083:614.253.8(043.2) 199662851 MAG_Kotnik_Irena_2024.pdf MAG_Kotnik_Irena_2024.pdf 1 BD7EF8F7B95A24A5930B77DAA0DD443C 1f1d59e5ea4f3294ae95e1a5fac1f100ec35890fb02c412533c1925e5ab92a8b 99f4c8bb-2f03-11ef-88a6-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=180672 Fakulteta za zdravstvene vede 0 0 0