20.500.12556/DKUM-89482 Vplivi uvedbe celovitih informacijskih rešitev na poslovanje bank The effects of the introduction of comprehensive information solutions on the operations of banks Magistrsko delo raziskuje vplive uvedbe celovitih informacijskih rešitev na poslovanje bank, pri čemer se osredotoča na optimizacijo poslovnih procesov in izboljšanje konkurenčne pozicije v sodobnem digitalnem okolju. V uvodnem delu je opisana problematika, opredeljeni so namen, cilji in hipoteze raziskave, ter predpostavke in omejitve. Raziskovalne metode vključujejo analizo literature, študije primerov in empirične raziskave, s katerimi je proučevan vpliv celovitih informacijskih rešitev na različne vidike bančnega poslovanja. Celovite informacijske rešitve so podrobno opredeljene, vključno z njihovimi moduli, prednostmi in slabostmi. Poudarjeno je, kako pravilna izbira in uvedba teh rešitev lahko vodi do izboljšane operativne učinkovitosti, medtem ko napake in tveganja lahko znatno vplivajo na uspeh projekta. Raziskava izpostavlja tri glavne koristi uvedbe celovitih informacijskih rešitev v bankah: povečano operativno učinkovitost, izboljšano uporabniško izkušnjo in boljše upravljanje tveganj. Hkrati se prepoznajo izzivi, kot so tehnične težave, organizacijski izzivi in prilagajanje zaposlenih na nove tehnologije. Na primeru banke Nova KBM, d. d., je prikazana analiza poslovanja pred in po uvedbi sistema Hibis, ki je nadomestil prejšnji sistem Nobis. Rezultati kažejo, da je nova rešitev prinesla pomembne izboljšave v poslovnih procesih, optimizaciji delovanja banke in prenovi poslovnih procesov. Zaključek dela ponuja priporočila za uspešno uvedbo celovitih informacijskih rešitev, poudarja pomen strateškega vodenja in prilagodljivosti organizacije ter izpostavlja dolgoročne koristi učinkovite implementacije teh rešitev za banke, ki želijo ostati konkurenčne v hitro spreminjajočem se digitalnem okolju. The master's thesis investigates the impact of the introduction of comprehensive information solutions on the operations of banks, focusing on the optimization of business processes and the improvement of the competitive position in the modern digital environment. In the introductory part, the problem is described, the purpose, goals and hypotheses of the research, as well as assumptions and limitations are defined. The research methods include literature analysis, case studies and empirical research, with which the impact of comprehensive information solutions on various aspects of banking operations is studied. Comprehensive information solutions are defined in detail, including their modules, strengths and weaknesses. It is emphasized how the correct selection and implementation of these solutions can lead to improved operational efficiency, while mistakes and risks can significantly affect the success of the project. The research highlights three main benefits of implementing comprehensive IT solutions in banks: increased operational efficiency, improved user experience and better risk management. At the same time, challenges such as technical problems, organizational challenges and adaptation of employees to new technologies are recognized. In the case of the bank Nova KBM, d. d., an analysis of operations before and after the introduction of the Hibis system, which replaced the previous Nobis system, is shown. The results show that the new solution brought significant improvements in business processes, optimization of the bank's operation and renewal of business processes. The conclusion of the work offers recommendations for the successful implementation of comprehensive information solutions, emphasizes the importance of strategic management and organizational flexibility, and highlights the long-term benefits of effective implementation of these solutions for banks that want to remain competitive in a rapidly changing digital environment. informacijska tehnologija celovite informacijske rešitve optimizacija poslovanja bank tveganja uvedba celovitih informacijskih rešitev information technology comprehensive information solutions optimization of bank operations risks introduction of comprehensive information solutions true true false A. Sekirnik Slovenski jezik Angleški jezik Magistrsko delo/naloga 2024-07-12 09:42:35 2024-09-12 15:35:00 2024-09-13 03:25:45 0000-00-00 00:00:00 2024 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.77:336.71 207348995 MAG_Sekirnik_Anja_2024.pdf MAG_Sekirnik_Anja_2024.pdf 1 30E3E04F4CB4EC5196C92BC797201CF2 5df595b36ff88e24743bb2ac37c4cfb7025bd4acd988eac8cfc23f9a9d7a5e67 bdd35da9-6c36-11ef-8fd5-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=184552 Ekonomsko-poslovna fakulteta 0 0 0