20.500.12556/DKUM-90023 Čustvena inteligenca in klinično odločanje pri medicinskih sestrah Emotional intelligence and clinical decision making in nurses Uvod: Čustvena inteligenca je sposobnost zajemanja, upravljanja lastnih čustev ter razumevanja in poznavanja čustev drugih ljudi. Čustvena inteligenca je ključni dejavnik, ki vpliva na odločanje in ukrepanje medicinskih sester ter neposredno oblikuje kakovost zdravstvene nege. Namen zaključnega dela je ugotoviti kako čustvena inteligenca vpliva na klinično odločanje medicinskih sester. Metode: Uporabili smo deskriptivno metodo dela. Literaturo smo pridobili iz mednarodnih baz podatkov, kot so CINAHL Ultimate, PubMed, MEDLINE, ScienceDirect in Cochrane Library. Pri iskanju literature smo določili kriterije za vključitev in izključitev. Postopek iskanja in izbire relevantne literature smo prikazali na PRISMA diagramu. Pri analizi podatkov smo uporabili vsebinsko analizo. Rezultati: Raziskave so pokazale, da visoka čustvena inteligenca medicinskih sester izboljšuje kakovost zdravstvene nege, kar potrjujejo tako medicinske sestre kot bolniki. Izobraževanje o čustveni inteligenci bistveno izboljša odločanje medicinskih sester, kar vodi k večji poklicni kompetenci in zmanjševanju poklicne izgorelosti. Višji rezultati čustvene inteligence so povezani z boljšo komunikacijo, večjim zadovoljstvom bolnikov ter učinkovitejšim spoprijemanjem medicinskih sester s stresom. Razprava in zaključek: Čustvena inteligenca je ključni dejavnik za uspešno klinično odločanje, ki ga je treba še dodatno raziskati in vključiti v izobraževalne programe za medicinsko sestro. S dvigovanjem čustvene inteligence bi lahko vplivali na izboljšanje kakovosti zdravstvene oskrbe in zadovoljstva tako bolnikov kot medicinskih sester. Introduction: Emotional intelligence is the ability to capture, manage one's own emotions and understand and know the emotions of other people. Emotional intelligence is a key factor that influences the decisions and actions of nurses and directly shapes the quality of healthcare. The purpose of the final thesis was to determine how emotional intelligence affects the clinical decision-making of nurses. Methods: Descriptive method was used. Literature was obtained from international databases: CINAHL Ultimate, PubMed, MEDLINE, ScienceDirect and Cochrane Library. When searching the literature, we determined the criteria for inclusion and exclusion. We have shown the process of searching and selecting relevant literature on the PRISMA diagram. The content analysis method was used for data synthesis. Results: Research has shown that high emotional intelligence of nurses improves the quality of health care, which both nurses and patients confirm. Education about emotional intelligence significantly improves nurses' decision-making knowledge, which leads to greater professional competence and reduced professional burnout. Higher emotional intelligence scores are associated with better communication, greater patient satisfaction, and more effective coping with stress. Discussion and conclusion: Emotional intelligence is a key factor for successful clinical decision-making, which should be further investigated and included in educational programs for nurses. Emotional intelligence can improve the quality of health care and the satisfaction of both patients and nurses. čustvena inteligenca klinično odločanje medicinska sestra emotional intelligence clinical decision making nursing true true false [S. Kovče] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2024-08-21 11:43:32 2025-05-16 16:38:04 2025-05-17 03:08:22 0000-00-00 00:00:00 2024 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5+159.942(043.2) 210540291 VS_Kovce_Sara_2024.pdf VS_Kovce_Sara_2024.pdf 1 32650716611F56F273AC1C1251CEA5E7 6a5ab1e63cdeb8f941a6814de43f2135f834eb6fbe2302ab6a1099108c17f618 f2fdba4b-624b-11ef-a377-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=183248 Fakulteta za zdravstvene vede 0 0 0