20.500.12556/DKUM-91366 Komunikacijska kompetenca učiteljev razrednega pouka magistrsko delo Communicative competence of first to fifth grade teachers in primary school Komunikacijska kompetenca vključuje verbalno in neverbalno izražanje, aktivno poslušanje ter prilagajanje komunikacije glede na situacijo in sogovornika. Pri učiteljih razrednega pouka je to temeljna profesionalna veščina, ki vpliva na kakovost poučevanja in sodelovanja z različnimi deležniki. Namen magistrskega dela je bil raziskati, kako učitelji ocenjujejo pomen verbalne in neverbalne komunikacije, svojo kompetentnost pri delu z učenci, starši in strokovnimi sodelavci ter pomen stalnega strokovnega izpopolnjevanja na tem področju. V raziskavi je sodelovalo 221 učiteljev razrednega pouka iz Slovenije. Rezultati deskriptivne ravni kažejo, da učitelji visoko vrednotijo pomen verbalne in neverbalne komunikacije, pri čemer je nekoliko bolj poudarjena verbalna. Med verbalnimi komponentami izstopa govorna modulacija, med neverbalnimi pa drža telesa in govorica oči. Učitelji se pri delu z učenci večinoma ocenjujejo kot komunikacijsko kompetentni, in sicer tako pri ustni kot pisni komunikaciji, pri čemer najvišje ocenjujejo svojo komunikacijsko kompetentnost pri individualnih učnih oblikah dela. Pri delu s starši je komunikacijska kompetenca preko elektronskih sporočil in govorilnih ur ocenjena najvišje, nekoliko nižje pa pri roditeljskih sestankih in družabnih dogodkih. Pri delu s strokovnimi delavci učitelji najvišje ocenjujejo svojo komunikacijsko kompetentnost z učitelji in šolsko svetovalno službo, nekoliko nižje pa z ravnateljem. Raziskava potrjuje tudi, da učitelji pripisujejo velik pomen stalnemu razvijanju komunikacijske kompetence. Izsledki raziskave poudarjajo pomembnost kontinuiranega strokovnega izpopolnjevanja učiteljev na področju komunikacije, saj prispeva k izboljšanju njihove kompetentnosti in kakovosti dela z učenci, starši ter strokovnimi sodelavci. Communication competence includes verbal and nonverbal expression, active listening, and the ability to adjust communication to different situations and conversation partners. For primary school teachers, this is a fundamental professional skill that significantly affects the quality of teaching and collaboration with various groups. The aim of this master's thesis was to explore how teachers evaluate the importance of verbal and nonverbal communication, their competence in working with students, parents, and professional colleagues, and the relevance of continuous professional development in this area. 221 primary school teachers from Slovenia participated in the research. Descriptive results show that teachers place high value on both verbal and nonverbal communication, with a slightly greater emphasis on verbal communication. Among verbal components, speech modulation stands out, while posture and eye contact are the most prominent aspects of nonverbal communication. Teachers generally rate themselves as competent communicators in their work with students, both in oral and written communication, with the highest ratings given to their competence in individual forms of teaching. In their work with parents, communication competence is rated highest in email correspondence and parent-teacher conferences, while slightly lower ratings are noted for parent meetings and social events. In collaboration with professional colleagues, teachers rate their communication competence highest in interactions with fellow teachers and school counselors, with slightly lower ratings in communication with principals. The study also confirms that teachers attribute great importance to the constant development of their communication skills. The findings highlight the importance of continuous professional development for teachers in communication, as it contributes to the improvement of their competencies and improves the quality of their work with students, parents, and professional colleagues. komunikacija komunikacijska kompetenca učitelji izobraževanje strokovni naziv communication communication competence teachers education professional title true true false [Z. Broz] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2024-12-16 13:44:30 2025-02-14 08:11:06 2025-02-15 03:11:21 0000-00-00 00:00:00 2024 0 Maribor 0 Maribor 1 spletni vir (1 datoteka PDF (XII, 89 str.)) 0000-00-00 NiDoloceno Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 37-051:005.336.5:005.57(043.2) 226113283 MAG_Broz_Zala_2024.pdf MAG_Broz_Zala_2024.pdf 1 23E5D6341C990D23A7DE9714AC3E8A29 dcb8e9c288311ccec1b8a4e59a1c74ab0936773845578a5d05c08731ebbb5290 26121c18-c103-11ef-8f15-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=187534 Pedagoška fakulteta 0 0 0