20.500.12556/DKUM-91557 Vpliv modelov izmenskega dela na počutje medicinskih sester, zaposlenih v urgentnih ambulantah Impact of Shift Work Models on the Well-being of Nurses in the Emergency Room Izmensko delo predstavlja nepogrešljiv del zdravstvene obravnave, pri čemer je kontinuirana oskrba pacientov ključna. Zdravstveno-negovalno osebje, ki dela v urgentnih ambulantah, je pri svojem delu soočeno z izzivi, kot so neskladja urnikov z biološkimi in s socialnimi ritmi, kar lahko vodi do slabšanja fizičnega in psihičnega počutja. Namen magistrskega dela je raziskati vpliv izmenskega dela na spanje in zadovoljstvo, ugotoviti, kakšen je vpliv različnih modelov izmenskega dela na zdravje, počutje in zadovoljstvo medicinskih sester, ter oblikovati priporočila za izboljšanje njihovega delovnega okolja. Raziskava je vključevala 105 zaposlenih v zdravstveni negi, potekala je v štirih urgentnih ambulantah. Uporabljen je bil kvantitativni pristop, pri čemer smo podatke zbirali z anonimnimi pisnimi vprašalniki. Anketiranci so bili razdeljeni glede na dva različna modela izmenskega dela: 12 ur dnevna, 12 ur nočna izmena ter 7 ur dopoldne, 7 ur popoldne in 7 ur ponoči. Zbrani podatki so bili analizirani s pomočjo deskriptivne statistike. Rezultati raziskave so pokazali, da zaposleni v zdravstveni negi, ki delajo po 12-urnem modelu, nekoliko bolje ocenjujejo organizacijo prostega časa, medtem ko pogosteje poročajo o slabšem zdravju in večjem nezadovoljstvu v primerjavi s 7-urnim modelom. Vendar so razlike zelo majhne in statistično neznačilne. Ugotovili smo, da zaposleni, ki opravljajo več nočnih izmen zapored med izmenami, spijo dlje, a ne nujno kakovostneje. Subjektivna ocena kakovosti in dolžine spanja je bila višja pri osebah, ki se po nočni izmeni odpravljajo prej spat. Pokazalo se je, da so osebe, ki spijo manj kakovostno in manj časa, bolj nezadovoljne. Povezave med daljšanjem delovne dobe in nižanjem zadovoljstva nismo mogli dokazati. V raziskavi nismo odkrili bistvenih prednosti enega samega modela izmenskega dela, zato priporočamo, da se izbira modela prilagaja specifičnim potrebam delovnega okolja, zaposleni pa naj pri izbiri delovnega mesta upoštevajo svoje individualne potrebe. Za izboljšanje kakovosti spanja po nočnih izmenah predlagamo omogočanje zgodnjega spanca takoj po koncu izmene. Prav tako smo ugotovili, da je področje izmenskega dela kljub njegovi pomembnosti razmeroma slabo raziskano, zato spodbujamo nadaljnje raziskave, ki bi prispevale k izboljšanju delovnih pogojev in večjemu zadovoljstvu zaposlenih. Shift work represents an indispensable part of healthcare, where the continuous care of patients is crucial. Healthcare personnel working in emergency departments face challenges such as misalignment of schedules with biological and social rhythms, which can lead to deteriorating physical and mental well-being. The aim of this final thesis is to investigate the impact of shift work on sleep and job satisfaction, determine how different shift work models affect nurses' health, well-being, and satisfaction, and develop recommendations for improving their work environment. The study included 105 nurses from four emergency departments. A quantitative approach was employed, collecting data through anonymous written questionnaires. Participants were divided into two groups based on two shift work models: 12-hour day and night shifts or 7-hour morning, afternoon, and 10-hour night shifts. The collected data were analyzed using descriptive statistics. The results showed that nurses working in the 12-hour shift model rated the organization of their free time slightly better but more often reported poorer health and greater dissatisfaction compared to those in the 7-hour shift model. However, these differences were minimal and statistically insignificant. Nurses working multiple consecutive night shifts reported longer sleep durations between shifts, though not necessarily better quality. Subjective assessments of sleep quality and duration were higher among those who went to bed earlier after night shifts. Individuals who experienced lower sleep quality and shorter sleep durations were found to be more dissatisfied. No significant correlation between longer years of service and decreased job satisfaction was observed. The study did not identify significant advantages of one shift work model over the other. Therefore, we recommend that the choice of a shift work model be tailored to the specific needs of the work environment, while employees should consider their individual preferences when selecting their work schedule. To improve sleep quality after night shifts, enabling early rest immediately after the shift is suggested. Additionally, we found that despite its importance, the field of shift work is relatively under-researched, and we encourage further studies to enhance working conditions and improve employee satisfaction. izmensko delo negativni vplivi urgentna ambulanta zdravstveno-negovalno osebje shift work negative effects emergency department healthcare staff true true false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-01-15 08:15:08 2025-04-10 12:57:59 2025-04-11 03:14:10 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 232152835 MAG_Janezic_Anja_2025.pdf MAG_Janezic_Anja_2025.pdf 1 AEE0B3B801E99A3A6E8C86EB49CA8D44 685af82738d267abaa26e6736e218cba31d048f157e6c78cf0f8aebe13e89be9 ca4affb7-d729-11ef-bddc-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=187990 Fakulteta za organizacijske vede 0 0 0