20.500.12556/DKUM-92606 Vpliv izobraževanja za izboljšanje komunikacijskih veščin na kakovost nudenja paliativne oskrbe The impact of communication skills training on the quality of palliative care provision Uvod: Eden od težjih procesov, s katerimi se soočajo vsi vključeni v paliativi oskrbi, je komunikacija. Zaradi tega so pomembna učinkovita in redna izobraževanja na področju komunikacije v paliativni oskrbi ter nasploh komunikacija v zdravstvu, saj lahko preprečijo neželene dogodke in zaplete. Namen zaključnega dela je raziskati, kako vpliva izobraževanje na izboljšanje komunikacijskih veščin za kakovost nudenja paliativne oskrbe s strani zdravstvenega osebja. Metode: Za izdelavo zaključnega dela smo uporabili sistematični pregled z metodo pregleda, analize, sinteze in kompilacije zdravstvene ter strokovne literature. Pri iskanju literature so nam bile v pomoč podatkovne baze PubMed, CHINAL, Cochran library, SAGE in Web of Science. Za oceno kakovosti pri izbranih raziskavah smo uporabili hierarhijo dokazov. Za zbiranje in sintezo podatkov pa smo se ravnali po smernicah za izvajanje narativne sinteze. Rezultati: Od pregledanih 1101 raziskav smo v zaključnem delu uporabili 7 raziskav. Ugotavljamo, da izobraževanje iz komunikacijskih veščin pripomore h kakovostnejši in strokovnejši paliativni oskrbi, saj je z izobraževanji omogočeno zdravstvenim delavcem lažje spopadanje s težkimi situacijami, prav tako pa jim pripomorejo k natančnejši komunikaciji s pacienti. Razprava in Zaključek: Rezultati so pokazali, da je učinkovita komunikacija temelj za kakovostno paliativno oskrbo. Vendar pa se pojavljajo omejitve, zaradi katerih bi se morale izoblikovati standardizirane, tematsko usmerjene izobraževalne strategije, katere bi vključevale izkustvene metode učenja in bi temeljile na preverjenih modelih komunikacije. Introduction: Communication is one of the more challenging processes faced by everyone involved in palliative care. Due to this, effective and regular training in communication within palliative care, as well as communication in healthcare in general, is crucial, as it can prevent unwanted events and complications. This final thesis aims to explore how education aimed at improving communication skills impacts the quality of palliative care provided by healthcare professionals. Methods: For the preparation of this final paper, we used a systematic review with the methods of review, analysis, synthesis, and compilation of healthcare and professional literature. In the literature search, we were assisted by databases such as PubMed, CHINAL, Cochran Library, SAGE, and Web of Science. To assess the quality of the selected studies, we used the hierarchy of evidence. For data collection and synthesis, we followed the guidelines for conducting a narrative synthesis. Results: From the review of 1,101 studies, we included 7 studies in the final thesis. We found that education in communication skills contributes to higher-quality and more professional palliative care. Education enables healthcare workers to better cope with difficult situations and also helps them communicate more effectively with patients. Discussion and Conclusion: The results showed that effective communication is the foundation for quality palliative care. However, there are limitations, and therefore, standardized, topic-oriented educational strategies should be developed, which would include experiential learning methods and be based on proven communication models. komunikacija izobraževanje zagotavljanje paliativna oskrba communication education providing palliative care true true false [M. Ploj] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-04-23 17:05:30 2025-06-27 16:08:33 2025-07-17 08:57:28 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 37:616-036.8-083(043.2) 240066819 VS_Ploj_Matic_2025.pdf VS_Ploj_Matic_2025.pdf 1 55D791297B3C010CC6DF650016F5DBB3 2b5468af0687b59920c5d5e76b61fd26ec19413022827f1b3993fd85c4ca4071 cc0b18b6-3640-11f0-b835-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=191162 Fakulteta za zdravstvene vede 0 0 0