20.500.12556/DKUM-93279 Implementacija avtomatizacije robotskih procesov v podjetje Implementing robotic process automation in a company V magistrskem delu se osredotočamo na implementacijo robotizirane procesne avtomatizacije (angl. Robotic Process Automation; RPA) v poslovne procese podjetij. Obravnavamo prehod od tradicionalne avtomatizacije poslovnih procesov (angl. Business Process Automation; BPA) k RPA in analiziramo ključne izzive, s katerimi se podjetja soočajo pri uvajanju te tehnologije. Podrobno predstavljamo prednosti RPA, kot so povečanje operativne učinkovitosti, zmanjšanje stroškov in odprava napak, kot tudi morebitne slabosti, predvsem v povezavi z zaposlitvenimi skrbmi in tehnološko pripravljenostjo podjetij. Raziskava vključuje tudi analizo dejavnikov, ki vplivajo na sprejetje RPA, med drugim pomanjkanje tehničnega znanja in zaskrbljenost zaposlenih glede izgube delovnih mest. Poleg tega predstavimo študijo primera, ki ponazarja uspešno implementacijo RPA v podjetju, skupaj z oceno, kako je ta tehnologija vplivala na poslovne procese in uspešnost. Na podlagi dobljenih rezultatov podamo sklepe o tem, kako lahko podjetja učinkovito uvajajo RPA za optimizacijo poslovanja ter hkrati uspešno obvladujejo izzive, povezane z njeno implementacijo. V nadaljevanju se posvetimo tudi širšemu kontekstu RPA, vključno z njegovo nadgradnjo v obliko inteligentne procesne avtomatizacije (angl. Intelligent Process Automation; iPA), ki vključuje tehnologije, kot so umetna inteligenca in strojno učenje. Pojasnjujemo razliko med BPA, RPA in IPA ter izpostavljamo primernost posameznih pristopov glede na kompleksnost procesov in cilje podjetja. Predstavljamo različna orodja za RPA, kot so UiPath, Automation Anywhere in Microsoft Power Automate, ter analiziramo njihovo uporabnost v različnih poslovnih kontekstih. Poseben poudarek namenjamo tudi vplivu RPA na delovno silo, potrebi po preoblikovanju vlog zaposlenih, razvoju novih kompetenc in strategijah za upravljanje sprememb. Naša študija primera vključuje podroben prikaz razvoja RPA rešitve v okolju SAP z uporabo orodja UiPath, kjer na praktičnem primeru prikazujemo vse faze – od priprave do izvedbe in vrednotenja rezultatov. Zaključujemo z ugotovitvijo, da lahko podjetja z ustrezno strategijo, vključevanjem zaposlenih in kontinuiranim spremljanjem uspešnosti dosegajo pomembne poslovne koristi ob uvedbi RPA. In this master's thesis, we focus on the implementation of Robotic Process Automation (RPA) in business processes. We address the transition from traditional Business Process Automation (BPA) to RPA and analyze the key challenges companies face when adopting this technology. We present in detail the advantages of RPA, such as increased operational efficiency, cost reduction, and error elimination, as well as its potential drawbacks, particularly those related to employment concerns and companies’ technological readiness. Our research also includes an analysis of the factors influencing RPA adoption, including the lack of technical knowledge and employee concerns about job displacement. Furthermore, we present a case study illustrating a successful implementation of RPA in a company, accompanied by an evaluation of how the technology has affected business processes and performance. Based on our findings, we provide conclusions on how organizations can successfully adopt RPA to optimize their operations while effectively managing the challenges associated with its implementation. In the following sections, we place RPA into a broader context by discussing its evolution into Intelligent Process Automation (IPA), which integrates technologies such as artificial intelligence and machine learning. We explain the differences between BPA, RPA, and IPA, and highlight the suitability of each approach based on the complexity of processes and strategic objectives. We present various RPA tools, such as UiPath, Automation Anywhere, and Microsoft Power Automate, and assess their applicability in different business contexts. Special attention is given to the impact of RPA on the workforce, including the need to redefine employee roles, develop new competencies, and manage organizational change. Our case study provides a detailed demonstration of developing an RPA solution within the SAP environment using UiPath, showcasing all phases from preparation to execution and result evaluation. We conclude that with a well-defined strategy, employee involvement, and continuous performance monitoring, companies can achieve significant business benefits through the implementation of RPA. robotizirana procesna avtomatizacija avtomatizacija poslovnih procesov implementacija RPA digitalna transformacija optimizacija poslovanja UiPath Robotic process automation business process automation RPA implementation digital transformation business optimization UiPath true true false A. Imerović Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-06-17 16:17:01 2025-08-26 12:38:09 2025-08-27 03:50:20 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.896 246648835 MAG_Imerovic_Ajda_2025.pdf MAG_Imerovic_Ajda_2025.pdf 1 92974B03E6ED60DD47B6F50F9EC40AD9 9695779cb6a1ea6dea8be527111491bb107d7f273ba0c42918dcbb99ea8de292 dd2b4611-5281-11f0-a710-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=192802 Ekonomsko-poslovna fakulteta 0 0 0