20.500.12556/DKUM-94109 Absentizem in namerna bolniška odsotnost zaposlencev v dejavnosti računovodskih servisov Absenteeism and deliberate sick leave of employees in the accounting services sector Magistrsko delo se osredotoča na absentizem, torej odsotnost zaposlenih z dela, ter raziskuje njegove vzroke, oblike in posledice za organizacije, posameznike, družbo in državo. Poudarjeni so različni dejavniki, ki vplivajo na prisotnost in odsotnost zaposlenih, kot so zdravstvene težave, delovni pogoji, osebnostni in družbeni dejavniki ter organizacijska klima. Prav tako je izpostavljena tema zlorabe bolniške odsotnosti in pomena jasnih pravil ter odprte komunikacije za njeno obvladovanje. V Sloveniji se odsotnost spremlja s kazalniki, ki jih zbira Nacionalni inštitut za javno zdravje. V nalogi so predstavljeni različni modeli absentizma, med katerimi so medicinski, deviantni, model umika ter ekonomski in kulturni model, ki pojasnjujejo vzroke za odsotnost z dela. Raziskava, izvedena med vodstvenimi delavci računovodskih servisov v Sloveniji, kaže, da fleksibilni delovni pogoji, kot sta prilagodljiv delovni čas in delo na daljavo, ter skrb za psihofizično počutje zaposlenih pomembno prispevajo k zmanjševanju absentizma in namerne bolniške odsotnosti. Prav nasprotno pa preobremenjenost in slaba organizacija dela povečujeta tveganje za odsotnosti, tudi neupravičene. Poleg tega je poudarjena vloga rednih razgovorov, nagrajevanja in psihološke podpore za izboljšanje prisotnosti. Naloga izpostavlja tudi problematiko prezentizma, kar pomeni prisotnost zaposlenih na delu kljub bolezni, ki lahko negativno vpliva na njihovo zdravje in produktivnost. Med posledicami absentizma so motnje v delovnem procesu, povečani stroški, znižana kakovost storitev ter slabše delovno vzdušje, kar vpliva na konkurenčnost podjetij in celotne družbe. Na ravni države absentizem povzroča dodatne stroške zdravstvenega in socialnega sistema ter zmanjšuje gospodarsko aktivnost. Za učinkovito zmanjševanje absentizma je nujno izvajanje celovitih ukrepov na različnih ravneh: pri posameznikih, organizacijah, družbi in državi. Ključno je vzpostaviti delovno okolje, ki spodbuja zaupanje, prilagodljivost, medsebojno podporo in učinkovito vodenje. Naloga poudarja, da uspešno upravljanje odsotnosti zahteva usklajeno delovanje ukrepov za spodbujanje zdravja, fleksibilnosti dela in kakovostnih delovnih pogojev ob aktivni vlogi vodstva. Takšen pristop lahko dolgoročno izboljša produktivnost, poveča organizacijsko uspešnost in prispeva k boljšemu počutju zaposlenih, kar je ključno za trajnostni razvoj vsake organizacije. The master's thesis focuses on absenteeism, that is, employee absence from work, and investigates its causes, forms, and consequences for organizations, individuals, society, and the state. Various factors influencing employee presence and absence are highlighted, such as health issues, working conditions, personal and social factors, and organizational climate. The topic of misuse of sick leave and the importance of clear rules and open communication for its management are also addressed. In Slovenia, absenteeism is monitored using indicators collected by the National Institute of Public Health. The thesis presents different models of absenteeism, including the medical. Deviance, withdrawal, economic, and cultural models, which explain the reasons for absence from work. Research conducted among managerial staff in accounting firms in Slovenia shows that flexible working conditions, such as adaptable working hours and remote work, as well as care for employees' psychophysical well-being, significantly contribute to reducing absenteeism and intentional sick leave. Conversely, overwork and poor work organization increase the risk of absences, including unjustified ones. Furthermore, the role of regular discussions, incentives, and psychological support in improving attendance is emphasized. The thesis also highlights the issue of presenteeism, meaning employees' presence at work despite illness, which can negatively affect their health and productivity. The consequences of absenteeism include disruptions in the work process, increased costs, decreased quality of services, and poorer work atmosphere, all of which affect the competitiveness of companies and society as a whole. At the national level, absenteeism causes additional costs to the healthcare and social systems and reduces economic activity. To effectively reduce absenteeism, it is essential to implement comprehensive measures at various levels: individual, organizational, societal, and governmental. It is crucial to establish a work environment that fosters trust, flexibility, mutual support, and effective leadership. The thesis emphasizes that successful absence management requires coordinated efforts to promote health, work flexibility, and quality working conditions, along with active leadership involvement. Such an approach can improve productivity in the long term, increase organizational success, and contribute to better employee well-being, which is key to the sustainable development of every organizaton. absentizem bolniška odsotnost dejavniki absentizma zloraba bolniške odsotnosti zaposleni. Absenteeism sick leave factors of absenteeism abuse of sick leave employees. true true false S. Fišinger Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-08-02 18:44:35 2025-09-09 09:33:17 2025-09-10 03:37:00 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.4:613.6 248170755 MAG_Fisinger_Sara_2025.pdf MAG_Fisinger_Sara_2025.pdf 1 C3D1431638848BB16E1E25120B4CFC2F 6540985f49d4001a91a4f83cb722485162ab3d03423c64a15d58c939fd4024db 4a2620a1-8420-11f0-a712-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=196851 Ekonomsko-poslovna fakulteta 0 0 0