20.500.12556/DKUM-95015 Zadovoljstvo zaposlenih in organizacijska klima na Reševalni postaji Univerzitetnega kliničnega centra Ljubljana Employee satisfaction and organization climate at the Ambulance station of the University Clinical Center of Ljubljana Uvod: Namen magistrskega dela je bil raziskati zaznavo organizacijske klime in zadovoljstva pri delu med zaposlenimi na Reševalni postaji UKC Ljubljana. Metode: Raziskava je bila izvedena v letu 2024/25 z uporabo strukturiranega anketnega vprašalnika, ki je zajemal enajst dimenzij organizacijske klime in enajst dejavnikov zadovoljstva pri delu. Vzorec so predstavljali zaposleni na Reševalni postaji UKC Ljubljana. Rezultati so bili primerjani z nacionalno raziskavo SiOK za obdobje 2020-2022. Rezultati: Zaposleni organizacijsko klimo zaznavajo pretežno pozitivno. Najvišje ocenjene so bile dimenzije notranji odnosi, odnos do kakovosti in organiziranost. Največje zadovoljstvo je bilo izraženo pri stalnosti zaposlitve, odnosih s sodelavci, neposrednem nadrejenem in samem delu. Kot področja z večjim potencialom za izboljšave so izstopali zadovoljstvo s plačo, delovni pogoji in strateško komuniciranje. Razprava in zaključek: Primerjava z raziskavo SiOK kaže na stabilno zaznavo organizacijske klime in zadovoljstva pri delu skozi čas, z manjšimi nihanji med dimenzijami. Predlogi zaposlenih poudarjajo potrebo po nadaljnjem razvoju motivacije, notranje komunikacije, strokovnem izpopolnjevanju ter izboljšanju delovnih pogojev. Rezultati raziskave predstavljajo pomemben prispevek akademski skupnosti in klinični praksi, saj izpostavljajo področja, kjer je mogoče z ustreznimi ukrepi vplivati na zadovoljstvo zaposlenih, kakovost dela in posledično na kakovost zdravstvenih storitev. Introduction: The purpose of the master's thesis was to investigate the perception of organizational climate and job satisfaction among employees at the Ambulance station of the University Clinical Center of Ljubljana. Methods: The survey was conducted in 2024/25 using a structured questionnaire that included eleven dimensions of organizational climate and eleven factors of job satisfaction. The sample consisted of employees from the Ambulance Station of the University Clinical Center of Ljubljana. The results were compared with the national SiOK survey for the period 2020–2022. Results: Employees generally viewed the organizational climate positively. Top-rated dimensions were internal relations, quality orientation, and organization. Job satisfaction was highest for job stability, colleagues, supervisor, and work itself. Areas for improvement included salary, working conditions, and strategic communication. Discussion and conclusion: Comparison with the SiOK survey shows a stable perception of organizational climate and job satisfaction over time, with slight variations between dimensions. Employees emphasized the need to strengthen motivation, internal communication, professional training, and working conditions. The study contributes to academia and clinical practice by highlighting areas where measures can improve job satisfaction, work quality, and healthcare services. zadovoljstvo zaposlenih organizacijska klima zdravstveni delavci Reševalna postaja UKC Ljubljana delovno okolje employee satisfaction organizational climate healthcare workers Ambulance station of the University Clinical Center of Ljubljana working environment true true false [S. Kosec] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-09-01 23:39:24 2025-11-18 14:08:26 2026-02-04 14:53:39 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.881:614.2+331.101.32(043.2) 256381699 MAG_Kosec_Srecko_2025.pdf MAG_Kosec_Srecko_2025.pdf 1 FF93B75AA2910D56215F8AFF2AAD63E5 5e6fb6f47977a31947167ab3d4966a745e411f1e071e740e24684791bb5dd3f5 d29b44f0-a9c8-11f0-b438-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=199905 Fakulteta za zdravstvene vede 0 0 0