20.500.12556/DKUM-95044 Zagotavljanje neprekinjenosti delovanja track and trace sistema v proizvodnji izbranega farmacevtskega podjetja Ensuring business continuity of the track and trace system in the production of a selected pharmaceutical company Diplomsko delo obravnava zagotavljanje neprekinjenosti delovanja sistema za sledenje (angl. Track and Trace, v nadaljevanju: T&T) v proizvodnji farmacevtskih izdelkov v izbranem podjetju. V teoretičnem delu so predstavljeni pomen sledljivosti izdelkov v farmacevtski industriji, načini upravljanja informacijskih tehnologij ter okvir nadzornih ciljev za informacijsko in sorodno tehnologijo (angl. Control Objectives for Information and Related Technologies, v nadaljevanju: COBIT) 2019, katerega uporaba se obravnava z vidika razpoložljivosti in neprekinjenosti delovanja. V raziskovalnem delu je bila izvedena analiza obstoječega stanja sistema T&T po korakih dela okvira COBIT 2019, namenjenega upravljanju neprekinjenosti. Analiza temelji na teoretičnih izhodiščih ter podatkih, pripravljenih v okviru študije primera na osnovi razpoložljive dokumentacije in opisov procesov, obdelanih za potrebe diplomske naloge. Prepoznana so bila ključna tveganja, kot so enojne točke odpovedi, nezadostna frekvenca varnostnega kopiranja ter omejeno usposabljanje zaposlenih. Oblikovani so bili tehnični in organizacijski ukrepi, med drugim odprava enojnih točk odpovedi v kritičnih komponentah sistema, pogostejše varnostno kopiranje, izboljšano upravljanje dostopov zunanjih izvajalcev ter dodatna usposabljanja zaposlenih. Predlagani ukrepi povečujejo zanesljivost sistema ter zmanjšujejo vpliv izpadov na proizvodnjo, kakovost in skladnost izdelkov. This thesis addresses business continuity for the Track and Trace system (T&T) in pharmaceutical manufacturing within a selected company. The theoretical part presents the importance of product traceability in the pharmaceutical industry, approaches to IT management, and the COBIT 2019 framework, whose application is considered from the perspective of availability and continuity. In the research part, an analysis of the current state of the T&T system was carried out by following the steps of the COBIT 2019 framework for business continuity management. The analysis is based on theoretical foundations and on data prepared within the case study using available documentation and process descriptions processed for the purposes of the thesis. Key risks were identified, such as single points of failure, insufficient backup frequency, and limited employee training. Technical and organizational measures were proposed, including eliminating single points of failure in critical components, more frequent backups, improved access management for external contractors, and additional employee training. The proposed measures increase system reliability and reduce the impact of outages on production, quality, and regulatory compliance. sistem sledljivosti neprekinjenost delovanja farmacevtska proizvodnja informacijska tehnologija COBIT 2019 Track and Trace business continuity pharmaceutical manufacturing information technology COBIT 2019 true true false [M. Gašperšič] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-09-02 18:15:09 2025-10-08 10:10:23 2025-11-03 14:24:00 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 658.5(043.2) 252229891 UN_Gaspersic_Matija_2025.pdf UN_Gaspersic_Matija_2025.pdf 1 9A9AA701B4E30A2987280856F9FB52C6 7c658501062172d77b34e0a765abfafe5d4b010bedfdc4e8d0081169e6d9d4f4 572e22b9-91ac-11f0-b621-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=198389 Fakulteta za logistiko 0 0 0