20.500.12556/DKUM-95090 Optimizacija upravljanja it sredstev v velikem podjetju Optimization of it asset management in a large company V magistrskem delu preučujemo možnosti za izboljšavo upravljanja IT-sredstev v velikem podjetju z namenom povečanja učinkovitosti, preglednosti in skladnosti procesov upravljanja sredstev. Delo se na naša na področje ITAM in integracijo dobrih praks ITIL z uporabo standardiziranega modeliranja procesov BPMN ter boljšim izkoristkom obstoječega orodja GLPI. Analiza obstoječega stanja je razkrila pomanjkljivosti ne formaliziranih postopkov, zamude pri izdaji inventarnih nalepk, nepopolno beleženje servisnih posegov in nedefiniranih procesov. Poglavitni rezultati dela so bolj definirani procesi in priporočila glede na omenjene standarde. This master’s thesis examines opportunities to improve IT asset management in a large company with the aim of increasing the efficiency, transparency, and compliance of asset management processes. The research focuses on the field of ITAM and the integration of ITIL best practices through the use of standardized process modeling (BPMN) and the enhanced utilization of the existing GLPI tool. The analysis of the current state revealed shortcomings such as informal procedures, delays in issuing inventory labels, incomplete recording of maintenance interventions, and undefined processes. The main outcomes of the thesis are more clearly defined processes and recommendations aligned with the mentioned standards. ITIL ITAM upravljanje IT sredstev GLPI ITIL ITAM IT asset management GLPI true true false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-09-04 10:40:10 2025-11-25 11:33:45 2025-11-26 03:11:31 0000-00-00 00:00:00 2025 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 258603011 MAG_Kvasnik_Blaz_2025.pdf MAG_Kvasnik_Blaz_2025.pdf 1 02F619A5682913CB678A7DAF2548F7F6 f2967e521329c450e0f5d80599dadd17fdc8c2baecb11fe7bde656951045fac1 d8beb97d-8e1d-11f0-9a68-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=198078 Fakulteta za organizacijske vede 0 0 0