20.500.12556/DKUM-95760 Does individual IT experience affect shadow IT usage? empirical evidence from universities with legal entities in Indonesia Ali posameznikova IT izkušnja vpliva na uporabo senčne IT? empirični dokazi z univerz v Indoneziji Background and purpose: Employee dissatisfaction with extant technology is one of the causes of shadow IT use. The selection of alternative technologies is determined by individual IT knowledge. In this study, we intend to examine the relationship between individual IT experience and the use of shadow IT in Indonesian higher education through two job characteristics, namely task identity and autonomy. Methods: This study collects and analyses data from 301 respondents at Indonesian universities with legal status using a quantitative methodology. The direct relationship in the research model was investigated using Smart-PLS data analysis. Results: The results of the study indicate that individual IT experience strongly supports the use of shadow IT by tertiary institutions with legal entities employees in Indonesia, either through task identity or job autonomy. Conclusion: In order for employees to feel satisfied, the organization must prioritize employee IT experience and the information technology requirements they require to complete their work. This can be accomplished by involving employees in the development of information technology. Ozadje in namen: Nezadovoljstvo zaposlenih z obstoječo tehnologijo je eden od vzrokov za uporabo senčne IT. Izbor alternativnih tehnologij je odvisen od informacijskega znanja posameznika. V raziskavi preučujemo razmerje med posameznikovo izkušnjo z IT in uporabo senčne IT v indonezijskem visokošolskem izobraževanju prek dveh značilnosti delovnega mesta, in sicer identitete nalog in avtonomije. Metode: V raziskavi smo analizirali podatke 301 anketiranca na indonezijskih univerzah z uporabo kvantitativne metodologije. Neposredna povezava v raziskovalnem modelu je bila raziskana z analizo podatkov Smart-PLS. Rezultati: Rezultati študije kažejo, da posamezne izkušnje z IT močno podpirajo uporabo senčne IT s strani terciarnih ustanov z zaposlenimi v visokem šolstvu v Indoneziji, bodisi prek identitete nalog ali avtonomije dela. Zaključek: Da bi se zaposleni počutili zadovoljne, mora organizacija dati prednost IT izkušnjam zaposlenih in zahtevam informacijske tehnologije, ki jih potrebujejo za dokončanje svojega dela. To lahko dosežemo z vključevanjem zaposlenih v razvoj informacijske tehnologije. individual IT experience task identity autonomy shadow IT individualna IT izkušnja identiteta naloge avtonomija senčna IT true true true Angleški jezik Slovenski jezik Neznano 2025-10-20 10:46:49 2025-10-20 10:46:49 2025-10-21 03:16:18 0000-00-00 00:00:00 2023 0 0 str. 265-277 issue 3 Vol. 56 2023 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 2023-01-01 004 253827587 10.2478/orga-2023-0018 1318-5454 https://organizacija.fov.um.si/issues/vol-56-no-3-2023/ 1 5282cde8-ad91-11f0-aa2f-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=200023 RAZ_Nurfitriansyah__2023.pdf RAZ_Nurfitriansyah__2023.pdf 1 94C49329F3C9572EE33B065DF2D92DEB b2853b80138f2dc6020f0b3583abb07b1879c2fd28d67da212d4f331abb088fc 87f00c11-ad91-11f0-aa2f-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=200024 Fakulteta za organizacijske vede Organizacija 0 0 0