20.500.12556/DKUM-96247 Content analysis of gossip at different levels of a hospital Vsebinska analiza tračev na različnih ravneh bolnišnice Background: Most societies have a negative attitude toward gossip and managers are concerned about the impact of gossips on the communication in an organizational environment. Our study examined the perception of gossip, and the context of gossip at different levels of a hospital, a case of organization with high communicational relation among staff. Also, the differences between the gossip context within the organizational context and within the social environment have been considered. Methodology: Semi-structured interviews were conducted with 27 informants, 9 in each of three groups: nurses, supervisors and managers of the Hospital. Recorded interviews were analyzed using content analysis, and results for each group of respondents were compared. Finally, the main gossiping issues for each group were categorized. Results: The study revealed that the topics of gossip in a hospital can be divided into eight main categories, and 34 sub-categories all identifiable by special topics. These main topics included confidentiality issues, merits, financial status/standing, personal characteristics, position, communications, biography, and job conditions. In terms of organizational gossip, a person’s merit in the workplace and financial standing were of particular interest to the participants of this study. Also, the gossip topics at different levels among nurses, administrators, and managers had significant differences. Conclusion: Managers should acknowledge different gossip contents among people at different organizational levels, and that employees do not have the same motives for communication at different organizational levels. Additionally, the distances between contents in the Tendency to Gossip Questionnaire and categories in the organizational environment need more studies, to explore precedents and outputs. Managers may use these findings to facilitate organizational change and communication. Ozadje in namen prispevka: Večina organizacij ima negativen odnos do opravljanja ali tračev. Menedžerji so zaskrbljeni zaradi vpliva tračev na komunikacijo v organizacijskem okolju. Naša študija je proučevala dojemanje opravljanja in kontekst tračev na različnih ravneh bolnišnice, kot primeru organizacije z intenzivno komunikacijo med zaposlenimi. Proučili smo tudi razlike med kontekstom tračev znotraj organizacijskega konteksta in znotraj socialnega okolja. Metodologija: Izvedli smo polstrukturirane intervjuje s 27 respondenti, po 9 v vsaki od treh skupin: medicinske sestrami, administrativnimi zaposlenimi in vodilnimi bolnišnice. Posnete intervjuje smo proučili z metodo analize vsebine in primerjali rezultate za vsako skupino respondentov. Na koncu smo kategorizirali glavna opravljanja oz. trače za vsako skupino. Rezultati: Teme opravljanja v bolnišnici lahko razvrstimo v osem glavnih kategorij in 34 podkategorij, ki jih je mogoče prepoznati po njihovi specifiki. Te glavne teme so vključevale vprašanja zaupnosti, zasluge, finančni status/položaj, osebne lastnosti, delovno mesto, komunikacije, biografijo in delovne pogoje. Z vidika organizacijskih tračev so udeležence te študije še posebej zanimale zasluge in napredovanje osebe na delovnem mestu in finančni položaj. Tudi pri temah tračev na različnih ravneh med medicinskimi sestrami, administratorji in menedžerji so se pokazale pomembne razlike. Zaključek: Vodje bi morali priznati različne vsebine tračev med ljudmi na različnih organizacijskih ravneh, saj zaposleni nimajo enakih motivov za komunikacijo na različnih organizacijskih ravneh. V razdaljah med vsebinami v vprašalniku nagnjenosti k opravljanju in kategorijami v organizacijskem okolju potrebujejo ugotavljamo potrebo po nadaljnjih študijah, da bi raziskale precedence in rezultate. Vodje lahko uporabijo te ugotovitve za olajšanje organizacijskih sprememb in izboljšanje komunikacije. management poslovno komuniciranje obrekovanje bolnišnice true true true Angleški jezik Slovenski jezik Neznano 2025-12-12 09:15:02 2025-12-12 09:15:02 2025-12-13 03:08:21 0000-00-00 00:00:00 2021 0 0 str. 306-319 no. 4 ǂVol.ǂ54 2021 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 2021-01-01 177.3:005.57 125989379 10.2478/orga-2021-0021 1318-5454 https://organizacija.fov.um.si/index.php/organizacija/article/view/706 1 aa1ce942-d732-11f0-ba3f-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=201382 RAZ_Babaei_Aghbolagh_Maryam_2021.pdf RAZ_Babaei_Aghbolagh_Maryam_2021.pdf 1 1583AD43907F25F1DB47C27F8108AFFB af984325a2db2e64735865e10d120f3c11b193b08e047f44b3a24a6b1c8a5b5c d5700bc5-d732-11f0-ba3f-00155d000105 https://dk.um.si/Dokument.php?lang=slv&id=201383 Fakulteta za organizacijske vede 0 0 0