20.500.12556/DKUM-96292 Silence in aviation development and validation of a tool to measure reasons for aircraft maintenance staff not reporting Molk v letalstvu razvoj in validacija orodja za merjenje razlogov, da osebje za vzdrževanje letal ne poroča Background and purpose: Organizational silence, seen as the greatest obstacle to the success of organizations and expressed as a refraining from expressing feelings, and ideas about problems encountered in their organizations, is identified as the avoidance of voluntary reporting in aviation organizations. The main purpose of this research is to identify and develop a tool to measure the various reasons for aviation employees’ remaining silent about the unsafe acts and events they witness, and the factors causing them to refrain from adopting safety enhancement proposals. Methodology: Within the scope of the study, a data collection tool was developed. Explanatory and confirmatory factor analysis of the data obtained from 483 employees was conducted to test the reasons for not reporting voluntarily in aviation. Results: As a result, it was found that employees did not participate in voluntary reporting due to factors of silence based on relational and prosocial factors, disengagement, quiescence and acquiescence, along with fear and defensiveness. Conclusion: Accordingly, organizations need to acknowledge and act with the awareness that organizational silence is a common phenomenon. The importance of voluntary reporting should be explained to employees at every opportunity and the number of quality voluntary reports should be increased. However, this should go beyond the simple slogans of ‘Safety comes first in this workplace’ or ‘Safety first’ hanging on the wall of every organization. Ozadje in namen: Organizacijski molk, ki je često največja ovira za uspeh organizacij, se kaže kot izogibanje izražanja čustev in idej o težavah, s katerimi se srečujejo njihove organizacije. Opredelimo ga lahko kot izogibanje prostovoljnemu poročanju v letalskih organizacijah. Glavni namen te raziskave je opredeliti in razviti orodje za merjenje razlogov, zaradi katerih letalski uslužbenci molčijo o nevarnih dogodkih in dogodkih, ki so jim priča, ter dejavnikih, zaradi katerih se vzdržijo sprejemanja predlogov za izboljšanje varnosti. Zasnova / metodologija / pristop: V okviru študije je bilo razvito orodje za zbiranje podatkov. Pojasnjevalna in potrditvena faktorska analiza podatkov, pridobljenih od 483 zaposlenih, je bila izvedena za preizkus razlogov za prostovoljno poročanje v letalstvu. Rezultati: Posledično je bilo ugotovljeno, da zaposleni niso sodelovali pri prostovoljnem poročanju zaradi dejavnikov molka, ki temeljijo na relacijskih in prosocialnih dejavnikih, razdruževanju, mirovanju in popuščanju ter strahu in obrambnosti. Zaključek: V skladu s tem morajo organizacije priznati in delovati z zavedanjem, da je organizacijski molk pogost pojav. Pomen prostovoljnega poročanja je treba zaposlenim razložiti ob vsaki priložnosti in povečati število kakovostnih prostovoljnih poročil. Vendar bi to moralo presegati preprosta gesla „Varnost je na prvem mestu na delovnem mestu“ ali „Varnost najprej“, ki visi na steni vsake organizacije. letala vzdrževanje letalske nesreče letalska varnost poškodbe upravljanje kakovosti true true true Angleški jezik Slovenski jezik Neznano 2025-12-16 09:22:29 2025-12-16 09:22:29 2025-12-17 03:14:49 0000-00-00 00:00:00 2021 0 0 str. 3-17 no. 1 Vol. 54 2021 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 2021-01-01 005.336.3:629.73 125117699 10.2478/orga-2021-0001 1318-5454 https://organizacija.fov.um.si/index.php/organizacija/article/view/675 1 5e6f5522-da58-11f0-8768-00155d580e02 https://dk.um.si/Dokument.php?lang=slv&id=201469 RAZ_Under_Ilker_2021.pdf RAZ_Under_Ilker_2021.pdf 1 7AFCC117BDD6594E85233665F00BC569 2935683f3e3ede427e97dae1c64ba1b1d0c30e4468b9ed525b4e78849d6a4f06 8c574236-da58-11f0-8768-00155d580e02 https://dk.um.si/Dokument.php?lang=slv&id=201470 Fakulteta za organizacijske vede Organizacija 0 0 0