20.500.12556/DKUM-96654 Razvoj mehkih komunikacijskih veščin z uporabo virtualne realnosti in umetne inteligence Developing soft communication skills with virtual reality and artifical intelligence Magistrsko delo obravnava razvoj mehkih komunikacijskih veščin z uporabo virtualne resničnosti in umetne inteligence v sodobnem izobraževalnem in poslovnem okolju. Mehke veščine, kot so komunikacija, javno nastopanje, samozavest in obvladovanje treme, so vse pomembnejše za uspešno delovanje posameznika, hkrati pa ostajajo zahtevne za poučevanje in vrednotenje zaradi svoje subjektivne in izkustvene narave. Tradicionalni pristopi pogosto ne omogočajo dovolj ponovitev, varnega učnega okolja in strukturiranih povratnih informacij, kar omejuje njihov učinek. V delu je obravnavana uporaba virtualne resničnosti kot orodja za simulacijo realnih komunikacijskih situacij ter umetne inteligence kot sredstva za zagotavljanje takojšnjih in strukturiranih povratnih informacij. Empirični del temelji na analizi zaznane uporabniške izkušnje ter sprememb v samooceni samozavesti, sproščenosti in odnosa do javnega nastopanja po uporabi VR-orodja. Ugotovitve kažejo, da virtualno okolje prispeva k večjemu občutku varnosti, višji angažiranosti in večji pripravljenosti na komunikacijsko izpostavljanje, umetna inteligenca pa omogoča bolj objektivno in konsistentno povratno informacijo v primerjavi s tradicionalnimi pristopi. Sklepne ugotovitve kažejo, da kombinacija virtualne resničnosti in umetne inteligence predstavlja obetavno dopolnitev obstoječih metod učenja mehkih veščin. Čeprav so zaznani učinki zaradi omejenega trajanja izkušnje zmerni, rezultati potrjujejo potencial sodobnih tehnologij za podporo razvoju komunikacijskih veščin ter odpirajo pomembne možnosti za njihovo nadaljnjo uporabo v izobraževanju in organizacijskem okolju. This master’s thesis examines the development of soft communication skills through the use of virtual reality and artificial intelligence in contemporary educational and professional contexts. Soft skills such as communication, public speaking, self-confidence, and the management of anxiety are increasingly recognized as essential, yet they remain challenging to teach and evaluate due to their subjective and experiential nature. Traditional learning approaches often lack safe practice environments, sufficient repetition, and structured feedback, which limits their overall effectiveness. The thesis explores the use of virtual reality as a tool for simulating realistic communication scenarios and artificial intelligence as a means of providing immediate and structured feedback. The empirical part focuses on the analysis of perceived user experience and changes in self-assessed confidence, emotional comfort, and attitudes toward public speaking following the use of a VR-based training tool. The findings indicate that virtual environments contribute to a greater sense of psychological safety, higher engagement, and increased willingness to participate in communicative situations, while artificial intelligence enables more consistent and timely feedback compared to conventional methods. The conclusions suggest that the integration of virtual reality and artificial intelligence represents a promising enhancement to existing approaches to soft skills development. Although the observed effects are moderate due to the short duration of the intervention, the results highlight the potential of advanced technologies to support communication skills training and point toward meaningful opportunities for their broader application in educational and organizational settings. Umetna inteligenca virtualna resničnost mehke komunikacijske veščine. Artificial Intelligence virtual reality soft communication skills. true true false L. Bohinc] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2026-01-22 14:02:39 2026-05-15 12:02:11 2026-05-16 03:14:28 0000-00-00 00:00:00 2025 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.3:004.8 278292227 MAG_Bohinc_Leon_2026.pdf MAG_Bohinc_Leon_2026.pdf 1 0E3026BBB3F0AFB7A7520FC81CAA2C24 059ce4738304b16034d18747f4ded0146ededda1c349aea1279e34858d708e2c a2caa020-479a-11f1-89cf-00155d0001a1 https://dk.um.si/Dokument.php?lang=slv&id=205718 Ekonomsko-poslovna fakulteta 0 0 0