20.500.12556/DKUM-97146 Vpliv distrakcijskih dejavnikov na delo zdravstvenih delavcev v urgentnem centru The impact of distraction factors on the work of healthcare workers in the emergency centre Uvod: Zdravstveni delavci v urgentnem centru (UC) delajo v dinamičnem okolju, kjer so pogosto izpostavljeni distrakcijskim dejavnikom (motnjam in prekinitvam delovnega toka), kar lahko vpliva na kakovost in varnost obravnave. Namen diplomskega dela je s sistematičnim pregledom znanstvene literature analizirati vpliv distrakcijskih dejavnikov na delo zdravstvenih delavcev v urgentnem centru. Metode: Izveden je bil sistematični pregled znanstvene literature v podatkovnih bazah ScienceDirect, PubMed in CINAHL Ultimate v časovnem obdobju od leta 2015 do 2025. Uporabljen je bil PIO-pristop z določenimi vključitvenimi in izključitvenimi kriteriji. Postopek izbora raziskav je bil prikazan s PRISMA diagramom. Vključene raziskave so bile razvrščene glede na hierarhijo dokazov, rezultati pa so bili predstavljeni z vsebinsko analizo in evalvacijsko tabelo. Rezultati: V končno analizo je bilo vključenih 10 raziskav. Najpogostejši distrakcijski dejavniki so bili neposredna komunikacija med zaposlenimi, telefonski klici, tehnične motnje in okoljski dejavniki. Povezani so bili s pogostimi prekinitvami dela, večjo kognitivno obremenitvijo, višjo ravnjo stresa ter povečanim tveganjem za napake. Razprava in zaključek: Distrakcijski dejavniki vplivajo na delo zdravstvenih delavcev v urgentnem centru in lahko ogrožajo varnost pacientov. Rezultati kažejo na potrebo po ukrepih za zmanjševanje nenujnih prekinitev ter izboljšanje delovnih in komunikacijskih procesov. Introduction: Healthcare professionals in emergency departments (EDs) work in a dynamic environment and are frequently exposed to distraction factors, which may affect the quality and safety of care. The aim of this thesis is to analyze the impact of distraction factors on the work of healthcare professionals in emergency departments through a systematic review of the scientific literature. Methods: A systematic review of the scientific literature was conducted using the ScienceDirect, PubMed, and CINAHL Ultimate databases for the period from 2015 to 2025. The search was performed using the PIO approach, applying predefined inclusion and exclusion criteria. The study selection process was illustrated using a PRISMA flow diagram. The included studies were classified according to the hierarchy of evidence, and the results were presented using content analysis and an evaluation table. Results: A total of 10 studies were included in the final analysis. The most common distraction factors were direct communication between healthcare professionals, telephone calls and pagers, technical malfunctions, and environmental factors. These were associated with frequent workflow interruptions, increased workload and cognitive load, higher stress levels, and a greater risk of errors in patient care. Discussion and conclusion: Distraction factors significantly affect the work of healthcare professionals in emergency departments and may compromise patient safety. Measures to reduce non-urgent interruptions and improve work processes are needed. delovne prekinitve kognitivna obremenitev klinično odločanje delovno okolje varnost pacientov workflow interruptions cognitive load clinical decision-making work environment patient safety true false false [M. Marin] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-02-19 16:54:49 2026-04-23 14:37:02 2026-04-24 03:16:12 0000-00-00 00:00:00 2026 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.443:316.083.98-051(043.2) 274227459 VS_Marin_Matej_2026.pdf VS_Marin_Matej_2026.pdf 1 A8E4614BDF9373FA11819C627BFABDD5 c30b6254936e1b7e2a54629f862c719d54aac39c07b3cba8d0662a2a13de9f8f f669ecdb-110a-11f1-95c9-00155d580e1a https://dk.um.si/Dokument.php?lang=slv&id=203713 Fakulteta za zdravstvene vede 0 0 0