20.500.12556/DKUM-97457 Zaznavanje kulture varnosti v urgentni dejavnosti Perception of safety culture in emergency services Uvod: Varnost pacientov in kultura varnosti pacientov sta temelja odlične zdravstvene oskrbe. Za razvoj pozitivne kulture varnosti je prvi korak ocena obstoječe kulture varnosti v organizaciji ter opredelitev stališč in dojemanja osebja o varnosti pacientov. Organizacije morajo določiti potrebne pogoje za izboljšanje kulture varnosti pacientov in znižanje stopenj neželenih dogodkov. Metode: Izvedli smo sistematičen pregled literature v podatkovnih bazah PubMed, MEDLINE in CINAHL Ultimate. Vključili smo pregledne raziskave in posamične raziskave s kvalitativno in kvantitativno metodologijo. Izključili smo tematsko neustrezne članke, publikacije v drugih jezikih in druge vrste publikacij. Proces pregleda literature smo prikazali v PRISMA diagramu. Rezultati: V analizo smo vključili petnajst raziskav. Ugotovili smo, da zdravstveno osebje v urgentnem centru kulturo varnosti zaznava različno, vendar so ugotovitve vseh enotne, da je za dobro kulturo varnosti v urgentnih centrih potrebno pozitivno okolje, čim manj izpostavljenosti stresnim situacijam, dobro sodelovanje v timu, dobra komunikacija ter najpomembneje, podpora vodje. Razprava in zaključek: Zaznavanje kulture varnosti se razlikuje glede na poklicne profile, delovno okolje in psihofizične dejavnike. Najbolj problematična področja so odziv na napake, pogostost poročanja o neželenih dogodkih ter predaje in prenos odgovornosti. Pozitivno ocenjena vidika sta organizacijsko učenje in timsko delo znotraj enot Introduction: Patient safety and a patient safety culture are the foundations of excellent healthcare. To develop a positive safety culture, the first step is to assess the existing safety culture in the organization and identify staff attitudes and perceptions about patient safety. Organizations need to identify the necessary conditions to improve patient safety culture and reduce adverse event rates. Methods: We conducted a systematic literature review in the PubMed, MEDLINE and CINAHL Ultimate databases. We included review studies and individual studies that used both qualitative and quantitative methodologies. We excluded thematically irrelevant articles, publications in other languages and other types of publications. We illustrated the literature review process in a PRISMA diagram. Results: We included fifteen studies in the analysis. We found that medical staff in emergency departments perceive safety culture differently, but all findings are consistent: a good safety culture in emergency departments requires a positive environment, minimal exposure to stressful situations, strong team cooperation, effective communication, and, most importantly, support from the manager. Discussion and conclusion: The perception of safety culture varies depending on professional profiles, work environment and psychophysical factors. The most problematic areas are the response to errors, the frequency of adverse events reporting and handovers and transitions. Positively assessed aspects are organizational learning and teamwork within units. urgentni center varnost kultura varnosti urgentna dejavnost emergency center safety safety culture emergency service true false false [A. Rojs] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2026-03-10 13:31:03 2026-05-29 17:49:52 2026-05-30 03:17:52 0000-00-00 00:00:00 2026 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 616-083.98+614.8-052(043.2) 277807107 MAG_Rojs_Ana_2026.pdf MAG_Rojs_Ana_2026.pdf 1 8B860F59142898D141EB520EC67F7491 36b6fdf595dffd967aeddd438677a1a0a04ffc499e56ce741e0f367be6b5a03e c9497931-1c7d-11f1-bd80-00155d580e1a https://dk.um.si/Dokument.php?lang=slv&id=204399 Fakulteta za zdravstvene vede 0 0 0