20.500.12556/DKUM-97662 Optimizacija procesa izdelave ponudb v proizvodnem podjetju Optimization of the quotation process in the manufacturing company Diplomsko delo obravnava optimizacijo procesa izdelav ponudb v podjetju M Sora d.d. Podjetje se ukvarja s proizvodnjo in razvojem lesenega ter les-alu stavbnega pohištva. Priprava ponudb, tudi enostavnih, je v podjetju pogosto časovno zapletena in potratna, saj vključuje tehnično zahtevne izdelke ter sodelovanje več oddelkov. Namen naloge je preučiti obstoječe postopke, izpostaviti glavne težave v procesu ter raziskati možnosti za izboljšave z uporabo digitalnih orodij in avtomatizacije. V okviru raziskave je bil opravljen pogovor z vodjo prodaje, pregledana je bila interna dokumentacija in analizirani so bili primeri že izdelanih ponudb. Proces je bil analiziran z BPMN (Business Process Model and Notation), ki omogoča grafični prikaz poteka dela, kar je olajšalo prepoznavanje ponavljajočih se nalog, časovnih zamikov in nepotrebnih korakov v procesu. Na podlagi teh ugotovitev trenutno poteka razvoj prototip-ne rešitve, ki bo omogočala standardizirano in hitrejšo pripravo enostavnih ponudb z zmanjšanim obsegom ročnega dela. Zaključno delo bo poleg analize in koncepta rešitve ponudilo tudi priporočila za nadaljnji razvoj in možnost implementacije v prakso. Cilj je povečati učinkovitost komercial-nega oddelka, skrajšati čas obdelave povpraševanj ter izboljšati celoten prodajni proces podjetja. The thesis deals with the optimization of the quotation process at M Sora d.d. The company is engaged in the production and development of wooden and wood-aluminum building furniture. Preparing bids, even simple ones, is often time-consuming and wasteful in a company, as it involves technically demanding products and cooperation between multiple departments. The purpose of the task is to examine existing procedures, highlight the main problems in the process, and explore the pos-sibilities for improvement using digital tools and automation. The research included coversation with the sales manager, a review of internal docu-mentation, and an analysis of examples of already prepared offers. The process was analyzed using BPMN (Business Process Model and Notation), which provides a graphi-cal representation of the workflow, making it easier to identify repetitive tasks, time delays, and unnecessary steps in the process. Based on these findings, a prototype solution is currently being developed that will enable standardized and faster prepara-tion of simple bids with reduced manual work. The final work will offer recommendations for further development and the possibility of implementation in practice, in addition to the analysis and concept of the solution. The goal is to increase the efficiency of the commercial department, shorten the pro-cessing time of inquiries, and improve the company's overall sales process. Optimizacija proces ponudba klepetalni robot Optimization process quotation chatbot true true false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-03-30 21:13:08 2026-07-27 23:18:56 2026-07-28 03:08:37 0000-00-00 00:00:00 2026 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 286157059 VS_Kopac_Tevz_2026.pdf VS_Kopac_Tevz_2026.pdf 1 2BCC6AC4E7984EB036058771443962C6 d0f3ba565bb7fc772c67e48eb83e8c491b0d8ba7fbef326eda14b077dc001f04 19057521-2e2f-11f1-884f-00155d0001a1 https://dk.um.si/Dokument.php?lang=slv&id=204987 Fakulteta za organizacijske vede 0 0 0