20.500.12556/DKUM-97908 Digital transformation in a medium-sized road freight company a seven-dimensional maturity–roadmap case from Slovenia Digital transformation is a key driver of competitiveness in road freight transport, yetempirical evidence for medium-sized carriers in Central and Eastern Europe remainslimited. This article examines how a Slovenian road freight SME can move from partialdigitalisation to a structured transformation programme. It applies a seven-dimensionaldigital maturity framework in an in-depth case study of Transport Company X, usinginternal documentation, operational and financial data, and workshops with managersand employees. The assessment reveals low to intermediate maturity: basic digital toolsare in place, but systems are fragmented, processes remain manual, governance isweak, and digital skills are uneven. A three-phase roadmap is proposed, progressingfrom process standardisation and basic KPI reporting to ERP-centred integration, andultimately, customer-facing digital services and analytics. Scenario-based estimatesindicate meaningful improvements in efficiency, costs, service quality and incrementalsustainability performance, offering practical guidance for road freight SMEs andpolicymakers. digital transformation road freight transport digital maturity ERP Slovenia case study true false true Angleški jezik Angleški jezik Znanstveno delo 2026-04-24 10:02:25 2026-04-24 10:02:25 2026-04-25 03:09:22 0000-00-00 00:00:00 2026 0 0 22 str. iss. 1 Vol. 13 2026 0000-00-00 Zaloznikova Objavljeno NiDoloceno 2025-12-09 2026-03-20 2026-03-31 658.5 276354051 10.1080/23302674.2026.2650754 2330-2682 https://www.tandfonline.com/doi/full/10.1080/23302674.2026.2650754 1 eece742b-3fb3-11f1-903d-00155d0001a1 https://dk.um.si/Dokument.php?lang=slv&id=205598 RAZ_Logozar_Klavdij_2026.pdf RAZ_Logozar_Klavdij_2026.pdf 1 61C42C702BFD6C658E5E0E3F2270ED4A 006ee779e0fb0fe8bbe1d1c824cfff6679dcf0e9ca20cd13915c2db0058e134c 1be4e95f-3fb4-11f1-903d-00155d0001a1 https://dk.um.si/Dokument.php?lang=slv&id=205599 Ekonomsko-poslovna fakulteta 0 0 0