20.500.12556/DKUM-98540 Fenomen druge žrtve - izkušnje medicinskih sester s podpornimi programi Phenomenon of second victim nurses' experiences of support programmes Uvod: Vpletenost in izpostavljenost varnostnemu incidentu ima velik vpliv na zdravstvene delavce, ki lahko po dogodku doživijo ekstremno osebno in poklicno stisko, ki vodi v pojav druge žrtve. Namen zaključnega dela je bil identificirati, pregledati in analizirati obseg in naravo raziskav o izkušnjah medicinskih sester v vlogi druge žrtve s strategijami in programi podpore zdravstvenim delavcem. Metode: Izvedli smo »scoping« pregled pregledov literature v podatkovnih bazah MEDLINE (EBSCOhost), CINHAL Ultimate (EBSCOhost), Embase, Science Direct in Web of Science ter dodatno v referencah preglednih člankih. Moč dokazov smo ocenili s pomočjo hierarhije dokazov po modelu Johns Hopkins Evidence-Based Practice. Sintezo rezultatov smo prikazali opisno. Rezultati: V končno analizo smo vključili 11 pregledov. Rezultati raziskave kažejo, da izkušnja medicinskih sester kot drugih žrtev ni povezana zgolj z individualnim doživljanjem varnostnega incidenta, ampak je močno povezana s podporo sodelavcev, odzivom vodstva ter organizacijsko kulturo zdravstvenih ustanov. Zato je ključnega pomena sistemski in proaktiven pristop zdravstvenih organizacij, kjer je podpora drugim žrtvam del varnostne kulture in učenja. Razprava in zaključek: Medicinske sestre predstavljajo nepogrešljiv člen zdravstvenega sistema in pomembno je, da dobijo konstruktivne povratne informacije, občutek sprejetosti ter podporo pri soočenju z varnostnimi incidenti. Introduction: Involvement in and exposure to a safety incident have a significant impact on the healthcare workers involved, who may experience extreme personal and professional distress following the event, leading to the phenomenon of second victim. The aim was to identify, review, and analyze the scope and nature of research on nurses’ experiences in the role of second victims as well as strategies and support programs for healthcare professionals. Methods: We conducted a scoping review of literature reviews in MEDLINE (EBSCOhost), CINHAL Ultimate (EBSCOhost), Embase, ScienceDirect, and Web of Science databases, as well as in the reference lists of review articles. We assessed the strength of the evidence using the Johns Hopkins Evidence-Based Practice hierarchy. We presented a descriptive synthesis of the results. Results: We included 11 reviews in the final analysis. The results of the study indicate that nurses’ experiences as bystanders are not solely related to their individual perceptions of safety incidents, but are also strongly linked to support from colleagues, management responses, and the organizational culture of healthcare institutions. Therefore, a systemic and proactive approach by healthcare organizations is crucial, with support for other victims integral to safety culture and learning. Discussion and conclusion: Nurses are an indispensable part of the healthcare system, and it is important that they receive constructive feedback, a sense of acceptance, and support when dealing with safety incidents. medicinske sestre druge žrtve varnostni incident podpora nurse second victim patient safety incident support true false false [T. Lekić] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2026-06-18 22:16:19 2026-09-01 12:13:08 2026-09-02 03:11:07 0000-00-00 00:00:00 2026 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5-058.6:331.45(043.2) 288825347 MAG_Lekic_Tanja_2026.pdf MAG_Lekic_Tanja_2026.pdf 1 1BC5F012D4A0FBEE275B5C61D4BE2647 65b244a4449dd00a7858e8b3fcfc5a4fb3f6fc8491af7990cad2748584adb4c0 ebe51350-6ef7-11f1-973b-00155d580e34 https://dk.um.si/Dokument.php?lang=slv&id=207484 Fakulteta za zdravstvene vede 0 0 0