20.500.12556/DKUM-98599 Izkušnje zaposlenih v zdravstveni negi s šikaniranjem na delovnem mestu: pregled literature Experiences of nursing staff with workplace mobbing: a literature review Uvod: Šikaniranje na delovnem mestu predstavlja pomemben in vse bolj prisoten psihosocialni problem v zdravstveni negi, kjer so zaposleni zaradi narave dela, visokih obremenitev in kompleksnih medosebnih odnosov pogosto izpostavljeni različnim oblikam psihičnega nasilja. Omenjene oblike šikaniranja pomembno vplivajo na posameznikovo duševno zdravje, delovno zadovoljstvo ter kakovost in varnost zdravstvene oskrbe. Metode: Pregled znanstvene literature smo izvedli v podatkovnih bazah CINAHL Ultimate (EBSCOhost Web), PubMed in Medline (EBSCOhost Web). Pri oblikovanju raziskovalnega vprašanja smo uporabili pristop PCC. V končno analizo so bili vključeni pregledi literature, objavljeni v obdobju do leta 2026. Zbrane podatke smo prikazali s PRISMA diagramom, obdelali z narativno metodo in jih predstavili v evalvacijski tabeli. Rezultati: V končno analizo je bilo vključenih devet raziskav. Rezultati kažejo, da se šikaniranje v zdravstveni negi najpogosteje izraža preko poniževanja, izključevanja, verbalnega nasilja in razvrednotenja dela. Šikaniranje je povezano z negativnimi posledicami za duševno zdravje, delovno učinkovitost ter kakovost zdravstvene obravnave. Razprava in zaključek: Šikaniranje je večdimenzionalen problem, ki zahteva sistemske organizacijske ukrepe, krepitev podpore zaposlenim ter razvoj strategij za preprečevanje nasilja v delovnem okolju. Pregled literature dodatno poudarja pomen varnega in podpornega delovnega okolja v zdravstveni negi. Introduction: Workplace bullying represents an important and increasingly prevalent psychosocial problem in healthcare, where nurses are often exposed to various forms of psychological abuse due to the nature of work, high workloads, and complex interpersonal relationships. These forms of mobbing significantly affect individuals’ mental health, job satisfaction, and the quality and safety of healthcare system. Methods: We conducted a review of the scientific literature using the CINAHL Ultimate (EBSCOhost Web), PubMed, Medline (EBSCOhost Web), and databases. The PCC approach was applied in formulating the research question. Literature reviews published up to 2026 were included in the final analysis. The collected data were illustrated with a PRISMA diagram, analyzed using a narrative method and presented in an evaluation table. Results: Nine studies met the inclusion criteria. The findings show that workplace bullying in nursing most commonly manifests as humiliation, exclusion, verbal abuse, and devaluation of work. It is associated with negative consequences for mental health, job performance, and the quality of patient care. Discussion and conclusion: Workplace bullying is a multidimensional problem that requires systemic organizational measures, strengthened support for employees, and the development of strategies to prevent violence in the work environment. The review further highlights the importance of a safe and supportive working environment in nursing. šikaniranje zaposleni v zdravstveni negi iskanje pomoči mobbing healthcare workers seeking help true false false [L. Vukojević] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-06-23 13:40:48 2026-08-28 16:12:42 2026-08-29 03:10:17 0000-00-00 00:00:00 2026 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5:343.436(043.2) 285810947 VS_Vukojevic_Laura_2026.pdf VS_Vukojevic_Laura_2026.pdf 1 4E8ECB4EC21004C57AD2E4A6E3E96886 5c22801b81c4d271c21e96450c560decf4ca7399f316877be5c3cd04b84455f6 a103c590-6ef8-11f1-973b-00155d580e34 https://dk.um.si/Dokument.php?lang=slv&id=207485 Fakulteta za zdravstvene vede 0 0 0