20.500.12556/DKUM-99342 Analiza zavzetosti zaposlenih v Univerzitetnem kliničnem centru Ljubljana Analysis of the engagement of employees in the University medical center Ljubljana Zavzetost zaposlenih je eden od ključnih dejavnikov, ki vplivajo na uspešnost organizacije. Svoj vpliv ima na kakovost dela, produktivnost, zadovoljstvo zaposlenih in doseganje organizacijskih ciljev. V zdravstvenih organizacijah je njen pomen še posebej izrazit, ker neposredno vpliva tudi na kakovost zdravstvene obravnave bolnikov. Namen diplomskega dela je bil proučiti stopnjo zavzetosti zaposlenih v Univerzitetnem kliničnem centru Ljubljana ter ugotoviti, kateri dejavniki pomembno vplivajo nanjo. V teoretičnem delu so predstavljena izhodišča zavzetosti zaposlenih ter dejavniki, ki jo spodbujajo. Prav tako je razložen tudi pomen organizacijske klime, vodenja, priznanj in možnosti za osebni ter poklicni razvoj zaposlenih. V empiričnem delu je bila izvedena raziskava s pomočjo zaposlenih v Univerzitetnem kliničnem centru Ljubljana, ki so z izpolnjevanjem anket podali svoje poglede na pojem zavzetosti. Raziskava je pokazala, da zaposleni dobro poznajo pričakovanja glede svojega dela, da zaznavajo svoje delo kot pomembno, vendar pa so podali tudi prikaz pomanjkljivosti na področju vodenja, predvsem na komunikacijo z vodji, prejemanjem priznanj in pogovorov o osebnem razvoju ter napredovanju. Ugotovljeno je bilo tudi, da vodstvo pomembno vpliva na stopnjo zavzetosti zaposlenih. Rezultati raziskave predstavljajo dobro osnovo za načrtovanje ukrepov in aktivnosti, ki bodo usmerjene v izboljšanje organizacijske klime, razvoja zaposlenih in posledično povečanja zavzetosti. Na ta način bodo zaposleni bolj zadovoljni pri svojem delu, hkrati pa se bo izboljšala tudi uspešnost same organizacije. Employee engagement is one of the key factors influencing organizational performance. It affects the quality of work, productivity, employee satisfaction and the achievement of organizational goals. In healthcare organizations, its importance is even more pronounced, as it directly impacts the quality of patient care. The purpose of this bachelor’s thesis was to examine the level of employee engagement at the University Medical Centre Ljubljana and to identify the factors that significantly influence it. The theoretical part presents the foundations of employee engagement and the factors that foster it. It also explains the importance of organizational climate, leadership, employee recognition and opportunities for personal and professional development. The empirical part of the thesis is based on research conducted among employees of the University Medical Centre Ljubljana. By completing a survey questionnaire, employees expressed their views on the concept of engagement. The results showed that employees have a clear understanding of the expectations related to their work and perceive their work as important. At the same time, the study revealed certain shortcomings in the area of leadership, particularly regarding communication with supervisors, employee recognition and discussions about personal development and career advancement. The findings also indicate that leadership has a significant influence on the level of employee engagement. The results of the research provide a solid basis for planning measures and activities aimed at improving the organizational climate, employee development, and consequently increasing employee engagement. In this way, employees may become more satisfied with their work, while the overall performance of the organization can also be enhanced. zavzetost zaposlenih organizacijska klima vodenje priznanja in nagrade zaposlenim razvoj zaposlenih uspešnost organizacije. employee engagement organizational climate leadership employee recognition and rewards employee development organization performance. true true false S. Potočnik] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-08-13 08:32:59 2026-09-15 12:02:45 2026-09-16 03:11:25 0000-00-00 00:00:00 2026 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.101.3 291137539 UN_Potocnik_Sergej_2026.pdf UN_Potocnik_Sergej_2026.pdf 1 B28C7954ACA78CB5657CAC5C3C642685 b52e949a180861aecdb177fe47cf2f15a00a95acc1e9ada7e2d7ff4b16436a34 c14331cb-ac3e-11f1-9c32-00155d0001be https://dk.um.si/Dokument.php?lang=slv&id=211963 Ekonomsko-poslovna fakulteta 0 0 0