PRISOTNOST MOBINGA V OPERACIJSKEM BLOKU

Reisman, Darinka

| | SLO | ENG | Piškotki in zasebnost

Večja pisava | Manjša pisava

Prva stran > Izpis gradiva

Izpis gradiva

Naslov:	PRISOTNOST MOBINGA V OPERACIJSKEM BLOKU
Avtorji:	ID Reisman, Darinka (Avtor) ID Goriup, Jana (Mentor) Več o mentorju...
Datoteke:	MAG_Reisman_Darinka_2013.pdf (1,29 MB) MD5: 848D2440623A7B89CA3C6E0DCC33E19A PID: 20.500.12556/dkum/9390e538-e92c-4e53-9ef3-c1529e7f5963
Jezik:	Slovenski jezik
Vrsta gradiva:	Magistrsko delo/naloga
Tipologija:	2.09 - Magistrsko delo
Organizacija:	FZV - Fakulteta za zdravstvene vede
Opis:	Mobing je kompleksen in dinamičen pojav, ki močno prizadene posameznika ozir. žrtev psihično in fizično. Je kaznivo dejanje, ki je opredeljeno v številnih zakonih in pravnih predpisih. Mobing pomeni kršitev človekovih pravic. Operacijsko okolje je specifično okolje, z zgodovinsko opredeljeno hierarhijo vodenja in organizacijo dela. Raziskovana metodologija: Raziskava je temeljila na kvantitativni metodologiji, kot raziskovalni instrument smo uporabili anketni vprašalnik, ki je vseboval 19 vprašanj zaprtega tipa in eno odprtega tipa. Raziskovalni vzorec je zajemal izvajalce operativne dejavnosti v operacijskih dvoranah Univerzitetnega kliničnega centra Maribor. Namen raziskave je bil ugotoviti prisotnost mobinga v operacijskem okolju, njegove oblike, najpogostejše žrtve, razloge za nastanek ter posledice. Rezultati raziskave: Ugotovili smo, da je vzrok mobinga v slabi komunikaciji, nedorečeni organizaciji dela ter trenutnem družbenoekonomskem položaju družbe kot celote. Razprava in sklep: Iz raziskave je razvidno, da zaposleni poznajo in prepoznavajo mobing ter postopke obravnave oziroma preprečevanja nastanka mobinga. Vedo, da dobra komunikacija med potencialnim povzročiteljem mobinga in žrtvijo lahko prepreči, da do teh dejanj ne pride. Da bi ta pojav v operacijskih dvoranah zmanjšali, zaposleni morajo izboljšati način medsebojne komunikacije in v usposabljanje uvesti tudi antistresne programe. Z uvajanjem novih kadrov in z razbremenitvijo ukvarjanja z deli za katere niso kompetentni, bi učinkovito zmanjšali mobing. Hkrati bi zaposleni prevzeli svoj del odgovornosti v procesni obravnavi bolnika, učinkovito izboljšali komunikacijo, dvignili raven samozavesti in spoštovanja posameznika, kakovost obravnave bolnika ter organizacije dela v zdravstvu.
Ključne besede:	mobing v zdravstvu, posledice, preprečevanje, komunikacija, organizacija dela
Kraj izida:	Maribor
Založnik:	[D. Reisman]
Leto izida:	2013
PID:	20.500.12556/DKUM-40306
UDK:	159.9:331.4:614.2(043.2)
COBISS.SI-ID:	1906340
NUK URN:	URN:SI:UM:DK:FVDO6PVM
Datum objave v DKUM:	30.05.2013
Število ogledov:	2553
Število prenosov:	256
Metapodatki:
Področja:	FZV
:	Kopiraj citat

Skupna ocena:	(0 glasov)
Vaša ocena:	Ocenjevanje je dovoljeno samo prijavljenim uporabnikom.
Objavi na:

Postavite miškin kazalec na naslov za izpis povzetka. Klik na naslov izpiše podrobnosti ali sproži prenos.

Sekundarni jezik

Jezik:	Angleški jezik
Naslov:	THE PRESENCE OF MOBBING IN THE OPERATING UNIT
Opis:	Mobbing is a complex and dynamic phenomenon that significantly affects an individual or victims: psychological and physical. It is a criminal offense, which is defined in a number of laws and regulations. Mobbing is a violation of human rights. Operating environment is a specific environment, with historically defined hierarchy of management and organization of work. Studied Methodology: The study was based on a quantitative methodology as a research tool; we used a questionnaire that contained 19 questions, closed and one open type of question. The research sample consisted of operating activities performers in the operating room at the University Medical Centre Maribor. The purpose of this study was to evaluate the prevalence of mobbing in the operating environment, its forms, the most common victims, the reasons for the occurrence and consequences. Survey results: We found that the causes of mobbing are in the lack of communication, vague organization of work and the current socio-economic situation of society as a whole. Discussion and conclusion: The survey shows that employees are aware of mobbing and that they recognize bullying as well as the procedures for treatment or prevention of occurrence of mobbing. They know that good communication between the potential perpetrator and the victim of mobbing can prevent that these acts do not occur. In order for this phenomenon to be reduced if not prevented, they must improve the way employees communicate with each other with training and also with an introduction of anti-stress programs. With the introduction of new staff and with strain relief of dealing with parts for which they are not competent, bullying would be effectively reduced. At the same time employees would assume their share of responsibility in the patient’s treatment process, effectively improve communication, boost self-confidence and respect for the individual, as well as the quality of the patients care and the organization of healthcare work.
Ključne besede:	bullying in healthcare, consequences, prevention, communication, organization of work

Komentarji

Dodaj komentar

Za komentiranje se morate prijaviti.

Komentarji (0)

0 - 0 / 0

Ni komentarjev!

Nazaj