| Naslov: | Impact of BPO outsourcing on competitiveness in logistics: a structural equation modeling approach in the croatian context |
|---|
| Avtorji: | ID Šarić, Marko (Avtor)
ID Sternad, Marjan (Avtor) |
|---|
| Datoteke: |  https://www.mdpi.com/2079-8954/14/4/371
 RAZ_Saric_Marko_2026.pdf (1009,52 KB)
MD5: 31F5C68EB479EE4A918A475B7A794FCF
|
|---|
| Jezik: | Angleški jezik |
|---|
| Vrsta gradiva: | Članek v reviji |
|---|
| Tipologija: | 1.01 - Izvirni znanstveni članek |
|---|
| Organizacija: | FL - Fakulteta za logistiko
|
|---|
| Opis: | Purpose & Research Gap: While Business Process Outsourcing (BPO) is widely studied, there is a lack of empirical research analyzing its specific impact on competitiveness within the logistics sector of emerging markets. This study addresses the gap regarding how BPO transitions from a cost-saving tool to a strategic expertise-driven model. Methodology: Data were collected from 132 logistics companies in Croatia. Structural Equation Modeling (SEM) wasapplied to test the hypotheses and mediation effects, as it allows for a robust analysis of complex causal relationships between latent constructs. Key Findings: SEM results reveal that BPO engagement alone does not guarantee competitiveness. The primary finding indicates that the expertise of BPO providers and strategic partnerships exert a significantly stronger positive effect on operational efficiency and market differentiation than simple cost reduction. Contribution: The paper contributes to the literature by redefining BPO as a strategic driver of innovation rather than a mere cost-cutting measure, providing logistics managers with evidence-based insights for knowledge-oriented outsourcing. |
|---|
| Ključne besede: | business process outsourcing (BPO), logistics companies, structural equation modeling (SEM), strategic partnerships, emerging markets, competitiveness |
|---|
| Datum objave: | 31.03.2026 |
|---|
| Leto izida: | 2026 |
|---|
| Št. strani: | str. 1-23 |
|---|
| Številčenje: | 14, 4, [article no.] 371 |
|---|
| PID: | 20.500.12556/DKUM-97872  |
|---|
| UDK: | 519.8:658 |
|---|
| COBISS.SI-ID: | 275017475 |
|---|
| DOI: | 10.3390/systems14040371 |
|---|
| ISSN pri članku: | 2079-8954 |
|---|
| Datum objave v DKUM: | 21.04.2026 |
|---|
| Število ogledov: | 143 |
|---|
| Število prenosov: | 8 |
|---|
| Metapodatki: |    |
|---|
| Področja: | Ostalo
|
|---|
|
:
|
Kopiraj citat |
|---|
| | | | Skupna ocena: | (0 glasov) |
|---|
| Vaša ocena: | Ocenjevanje je dovoljeno samo prijavljenim uporabnikom. |
|---|
| Objavi na: |  |
|---|
Postavite miškin kazalec na naslov za izpis povzetka. Klik na naslov izpiše
podrobnosti ali sproži prenos. |
