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Title:KAKOVOST DELA ZDRAVNIKOV ZAPOSLENIH V JAVNEM ZAVODU IN ZDRAVNIKOV S KONCESIJO
Authors:ID Svrtan, Sanela (Author)
ID Gomišček, Boštjan (Mentor) More about this mentor... New window
Files:.pdf VS_Svrtan_Sanela_2009.pdf (384,36 KB)
MD5: 9EC088C78605F2FC87A3F53A21FE50E3
PID: 20.500.12556/dkum/0b94c186-74d6-4713-8c04-90321de9b253
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Cilj diplomske naloge je bil z anketami v zdravstvenih domovih raziskati mnenja pacientov in zdravnikov o kakovosti dela zdravnikov zaposlenih v javnem zavodu in zdravnikov s koncesijo in poiskati bistvene razlike med njima (prednosti in slabosti). Predvsem pa so nas zanimali tudi njihovi predlogi za izboljšanje kakovosti v zdravstvu. Anketiranje pacientov je potekalo v zdravstvenih domovih. Anketiranih je bilo 284 pacientov, od tega jih je 90 pacientov zdravnikov s koncesijo in 194 pacientov zdravnikov zaposlenih v javnem zavodu. Anketo za zdravnike je izpolnilo 21 zdravnikov, od tega jih je 5 zdravnikov s koncesijo in 16 zdravnikov zaposlenih v javnem zavodu. Pacienti so s kakovostjo dela svojega zdravnika v večini zadovoljni, nikakor pa niso zadovoljni s čakalnimi vrstami. Večinoma so mnenja, da je potrebno povečati število zdravnikov in čas posvečanja pacientu. Zdravniki se v večini odločajo za koncesijo zaradi finančne neodvisnosti in samostojnosti. V javnem zavodu nekateri zdravniki ostanejo, ker koncesije niso dobili ali ne dobijo ambulanto v najem v zdravstvenem domu oziroma se ne želijo ukvarjati z drugimi obveznostmi, če bi se odločili za koncesijo. V zdravstvu bi bilo potrebno zaposliti več zdravnikov, razbremeniti tiste, ki delajo preveč in obremeniti tiste z manj dela. Zdravniki bi bili manj obremenjeni in bi se lahko bolj posvečali svojim pacienom, predvsem pa bi bili tudi bolj prijazni. Zmanjšati bi bilo potrebno čakalne vrste ter zmanjšati število storitev, ki jih je potrebno doplačevati.
Keywords:KLJUČNE BESEDE: kakovost v zdravstvu, zdravnik zaposlen v javnem zavodu, zdravnik s koncesijo, pacient.
Place of publishing:Kranj
Year of publishing:2009
PID:20.500.12556/DKUM-10842 New window
COBISS.SI-ID:6491411 New window
NUK URN:URN:SI:UM:DK:V5AI9KHK
Publication date in DKUM:22.07.2009
Views:3051
Downloads:489
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:WORK QUALITY OF DOCTORS EMPLOYED IN PUBLIC INSTITUTION AND DOCTORS WITH CONCESSION
Abstract:The goal of this diploma was to research the quality of doctors work, as seen by their patients and doctor coleagues. Compared were advantages and disadvantages of doctors working in public institutions and doctors with concession. Main interest was in their proposals for improvements of quality in health service. 284 patients were polled in health institutions, 90 of them were patients of doctors with concession and 194 patients of doctors employed in public institute. Also polled were 21 doctors altogether. 5 of them was working with concession and 16 employed in public institution. The majority of patients was content with the quality of their doctors work, but not with time spent waiting to be examined. Their primal opinon is we need more doctors which would also be able to spend more time examining the patient. Majority of doctors decide for work with concession cause their financial independence and self-dependence. Some doctors stay in public institute because they can't get public ambulance for rent or they don't want to be occupied with other obligations needed for work with concession. In the past, the concessions were given without control. Even today's system isn't perfectly suitable and many things would have to be different, but the situation overall is getting better. Health service should employ more doctors, releave those that work too much and load others. Doctors would be able to spend more time with their patients, the examinations would be thorough and kindness would come aswell. Times spent waiting in lines and number of services in need of extra fees should be reduced.
Keywords:KEY WORDS: quality in health service, doctor employed in public institute, doctor with concession, patient.


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