ANALIZA STROŠKOV KAKOVOSTI V PODJETJU ADRIA MOBIL, D.O.O.

Anžlovar, Lea

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Title:	ANALIZA STROŠKOV KAKOVOSTI V PODJETJU ADRIA MOBIL, D.O.O.
Authors:	ID Anžlovar, Lea (Author) ID Gomišček, Boštjan (Mentor) More about this mentor...
Files:	UNI_Anzlovar_Lea_2009.pdf (5,20 MB) MD5: C010DAEE653CB3711E39F9298A099CDE PID: 20.500.12556/dkum/af9fbfef-6117-4586-84ea-4522ec6a37ff
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Modeli stroškov kakovosti omogočajo organizaciji, da ugotovi, kateri ji glede na cilje in stopnjo kakovost najbolj ustreza. Predvsem pa je pomembno, da se osredotočijo na dejavnosti, s katerimi bodo zmanjšali stroške kakovosti in posledično izboljšali sistem managementa kakovosti. V diplomski nalogi je prikazana uporaba P-A-F modela stroškov kakovosti podjetja Adria Mobil, d.o.o., ki jim služi kot orodje za zbiranje stroškov kakovosti. Leta 2008 so tako stroški preventive predstavljali 33%, stroški ocenjevanja in kontrole kakovosti 6%, notranje izgube 20%, zunanje pa kar 41% vseh stroškov kakovosti. Ugotovitev, da veliko stroškov povzročijo notranje izgube zaradi prijav napak v proizvodnji, nas je privedla do analize dobaviteljev, ki te stroške tudi povzročijo. Stroški dodatne izdaje materiala zaradi prijav napak predstavljajo v letu 2008 kar 62% vseh stroškov notranjih izgub. Eden največjih je tako podjetje Plastoform, d.o.o., katerega dobave smo tudi nadaljnje analizirali. Stroški prijav podjetja Plastoform tako predstavljajo 7,7% stroškov prijav napak vseh dobaviteljev Adrie Mobil. Na podlagi narejenih analiz smo izdelali predloge za izboljšave, saj so te ključne za nenehen razvoj in napredek organizacije.
Keywords:	kakovost, management kakovosti, stroški kakovosti, modeli stroškov kakovosti, stalno izboljševanje
Place of publishing:	Maribor
Year of publishing:	2009
PID:	20.500.12556/DKUM-12150
COBISS.SI-ID:	6564371
NUK URN:	URN:SI:UM:DK:EMUFMNJR
Publication date in DKUM:	14.12.2009
Views:	3314
Downloads:	560
Metadata:
Categories:	FOV
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Secondary language

Language:	English
Title:	QUALITY COSTS ANALYSIS IN ADRIA MOBIL, D.O.O.
Abstract:	Cost models enable an organization to figure out which model suits it most according to its objectives and quality level. But most of all it is important for organization to focus on activities that will help reduce quality costs and thus improve the quality management system. Diploma thesis is focusing on the use of the P-A-F cost model of the company Adria Mobil, d.o.o., which serves the organization as the tool for collecting quality-related costs. In 2008 prevention costs represented 33%, costs of quality evaluation and control 6%, internal losses 20%, whereas costs of external losses represented even 41% of all quality-related costs. Realizing that many costs are induced by internal losses due to reported production errors led us towards suppliers' analysis as the suppliers do induce these costs. Costs of additional outloading of material due to reported errors represent even 62% of all costs related to internal losses. The company Plastoform, d.o.o. is one of the largest cost-inducing supplier. Its supplies were further analysed. The costs of reported errors of Plastoform make up 7,7% of all Adria Mobil's supplier-related error reports. Improvement proposals were made in accordance with the findings of the analyses, as improvements are key to perpetual growth and development of the organization.
Keywords:	quality, quality management, quality costs, quality cost models, continuous quality improvement

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