VPLIV RECESIJE NA OBNAŠANJE POTROŠNIKA - TURISTA

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Title:	VPLIV RECESIJE NA OBNAŠANJE POTROŠNIKA - TURISTA
Authors:	ID Čebular, Lučka (Author) ID Kostanjevec, Boris (Mentor) More about this mentor...
Files:	UNI_Cebular_Lucka_2009.pdf (520,94 KB) MD5: 32DAE8099B5B846C3564D9740B2F8515 PID: 20.500.12556/dkum/98af0f51-2337-47c3-8f18-06601905c369
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	PF - Faculty of Law
Abstract:	Turizem je v Sloveniji dobil intenzivnejši zagon šele po dokončanju železniške proge Dunaj — Trst (l. 1857). Pri tem velja predvsem omeniti Bled, Rogaško Slatino, Portorož, Radence, Dobrno in druge, ki pa so še sedaj poznane turistične destinacije. Zakonodaja, ki pri nas zajema turistično področje je Zakon o varstvu potrošnikov, ki kot krovni zakon ureja področje potrošnikov tudi na splošno. 57. člen Zakona o varstvu potrošnikov se nanaša na pogodbe o turističnih aranžmajih. Ureja pravice potrošnikov in potrošnic pri ponujanju, prodajanju in drugih oblikah trženja blaga in storitev s strani podjetij in določa dolžnosti državnih organov in drugih subjektov, da te pravice zagotavljajo. Pomemben je tudi Obligacijski zakonik, ki ureja naslednje pogodbe turističnega področja. Te so; Pogodba o organiziranju potovanja, Posredniško pogodbo o zavarovanju, Pogodba o najetju gostinskih zmogljivost (Altomajska pogodba). Zadnja leta je začela recesija vplivati tudi na turistično industrijo in posledično na obnašanje potrošnika - turista. Negativni vplivi recesije so se začeli kazati že v drugi polovici leta 2008. Mednarodni turizem je v letu 2009 upadel za med 4 in 6 %, Evropski pa za med 6 in 8 %. Statistični podatki pa kažejo, da je recesija v tem obdobju zares vplivala na obnašanje potrošnika — turista. Tako je na Hrvaškem je od januarja do maja 2009 počitnikovalo devet odstotkov manj turistov kot v istem obdobju lani. V Sloveniji je v prvih šestih mesecih letošnjega leta v vseh turističnih nastanitvenih objektih zabeleženih za sedem odstotkov manj skupnih prihodov turistov in pet odstotkov manj prenočitev kot v istem obdobju lani. Kljub upadu obiska pa so pri nas v zdraviliških krajih zabeležili porast nočitev gostov. Tako so tudi v Rogaški Slatini, Termah 3000, zabeležili večji odstotek gostov kot leto prej. Število turistov pri nas, ki so šli na turistična potovanja v prvih osmih mesecih je manjše oz. enako v primerjavi z istim obdobjem v letu 2008, število turističnih potovanj ter število zasebnih potovanj pa se je v tej primerjavi povečalo.
Keywords:	turizem, Zakon o varstvu potrošnikov, Obligacijski zakonik, recesija, obnašanje potrošnika – turista, mednarodni turizem, turistična potovanja, zasebna potovanja
Place of publishing:	Kostrivnica
Publisher:	[L. Čebular]
Year of publishing:	2009
PID:	20.500.12556/DKUM-12302
UDC:	34(043.2)
COBISS.SI-ID:	3992619
NUK URN:	URN:SI:UM:DK:2H58F4MP
Publication date in DKUM:	14.12.2009
Views:	3862
Downloads:	396
Metadata:
Categories:	PF
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Secondary language

Language:	English
Title:	THE IMPACT OF RECESSION ON THE BEHAVIOR OF THE CONSUMER - TOURIST
Abstract:	Tourism in Slovenia got more intense momentum only after the completion of the railway line Vienna – Trieste (l. 1857). This applies in particular to mention Bled, Rogaška Slatina, Portoroz, Radenci, Dobrno and others who are even now known tourist destinations. The legislation, which includes tourism in our area is the Consumer Protection Act as an umbrella law regulating the field of consumer protection in general. 57. Rule the Consumer Protection Act relating to contracts of tourist arrangements. The rights of consumers and the consumer in offering, selling and other forms of marketing goods and services by businesses and the obligations of public authorities and other entities that provide these rights. Also important is the Code of Obligations, which governs the contract following the tourist areas. These are, Treaty on the organization of trips, intermediate insurance contract, the Treaty on the opening of catering capacity (Altomajska contract). Last years the recession is impacting on the turistic industry and also on the behaviour of consumer - tourist. The negative impact of recession already started to show in the second half of the year 2008. In the year 2009 the Internacional tourism decreased between 4% and 6% and the Europian between 6% and 8%. Statistical informations is showing that the recession absolutely impacted on the behaviour of costumer – tourist. 9 % less people were taking vacation between january and may in comparison with last year in Croatia. In Slovenia is in first six months this year's year in all tourists places of recorded for seven percent less common arrivals of tourists and five percent less of overnight stays as in the same period last year. They recorded increase of overnight stays of guests in spite of a decline of visit in our country in spa places. Also in Rogaška Slatina and Terme 3000 wrote down larger percent of guests as year before. Number of tourists, that went on tourist travels in first eight months is smaller and equal in comparison to the same period in year 2008, number of tourist travels and number of private travels were increased in this comparison.
Keywords:	Tourism, Consumer Protection Act, the Code of Obligations, recession, behaviour of a consumer – tourist, international tourism, tourist travels, private travels

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